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Supervisor, Academic Advising

2 months ago

Austin, Texas, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced professional to serve as a Supervisor, Advising in our Academic Advising department. The successful candidate will be responsible for supervising and coordinating the operations of the advising office, ensuring that students receive high-quality academic advising and support services.

Key Responsibilities
  • Supervise and Coordinate Advising Operations
    • Supervise and train advising staff to ensure they are equipped to provide excellent academic advising services to students.
    • Coordinate the day-to-day operations of the advising office, including scheduling appointments, managing caseloads, and ensuring that students receive timely and effective advising.
  • Develop and Implement Advising Policies and Procedures
    • Develop and implement policies and procedures to ensure that advising services are delivered in a consistent and effective manner.
    • Collaborate with faculty and staff to develop and implement advising materials and manuals.
  • Collaborate with Faculty and Staff
    • Collaborate with faculty and staff to develop and implement advising programs and services that support student success.
    • Work with faculty and staff to identify and address student needs and concerns.
  • Provide Training and Support
    • Provide training and support to advising staff to ensure they are equipped to provide excellent academic advising services to students.
    • Collaborate with faculty and staff to develop and implement professional development opportunities for advising staff.
  • Assess and Evaluate Advising Services
    • Assess and evaluate the effectiveness of advising services and make recommendations for improvement.
    • Collaborate with faculty and staff to develop and implement strategies to improve student success and retention.
Requirements
  • Education
    • Bachelor's degree in a related field.
  • Experience
    • Two years of experience in academic advising or a related field.
    • One year of supervisory experience.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in a team environment.
    • Strong organizational and time management skills.
    • Ability to analyze data and make recommendations for improvement.