Area Coordinator

4 weeks ago

Oakland, California, United States Northeastern University Full time
About the Opportunity

As a key member of the Northeastern University team, the Area Coordinator will play a critical role in the development, management, and oversight of assigned residential communities. This 12-month full-time live-in staff position requires a strong leader who can supervise Resident Assistants, Community Assistants, and support Living Learning communities. The successful candidate will create a climate that supports student success, personal development, and high levels of resident engagement.

Responsibilities

Staff Supervision & Development
  • Supervise a team of Resident Assistants and Community Assistants, including planning, training, and development.
  • Create and manage full-time staff hours and schedules.
  • Participate in the planning, selection, and implementation of all Residential Life staff.
  • Adhere to the expectations and responsibilities of the role.
  • Manage Community Assistants' weekly schedules and Workday input.
Community Development
  • Support staff in coordinating community development and programmatic efforts for Living Learning Communities.
  • Approach and maintain a positive attitude and environment to maximize community building.
  • Manage LLC programming initiatives, including excursions, community events, and first-year transitional experiences.
  • Actively foster an environment that is safe and supportive, including high visibility and interaction with residents.
  • Facilitate mediation between students experiencing conflicts.
  • Assist with the opening and closing of residential facilities each semester and at all vacation/break periods.
On-Call Rotation
  • Participate in rotating on-call coverage for the campus, including holidays, evenings, and weekends.
  • Assist, respond, and document personal, facilities, and medical emergencies.
  • Work in conjunction with the Residential Security Office, Department of Public Safety, and the Global Safety Office staff regarding safety issues and resident emergencies.
Administration of Conduct
  • Serve as the first-level student conduct judicial administrator, communicating policy information and expectations regarding appropriate behavior to residents.
  • Administer sanctions, when necessary, that are educational and support the student's development while holding them accountable to the Student Code of Conduct and residential policies.
  • Facilitate educational sanctions and opportunities to create a culture of accountability.
Administrative Functions
  • Oversee the daily operation of residential communities, including check-in and checkout procedures, facility, and security management.
  • Serve, support, and promote the Division of Student Life and other campus-wide initiatives as an Oakland representative, including serving on committees and presenting on university/department/network-wide events.
  • Work closely with Housing, Housekeeping, Facilities management, and support staff to fulfill department objectives.
  • Support housing operations as needed to meet departmental needs.
  • Maintain programming budgets and track staff's programming requirements to assess the effectiveness of community building efforts.
  • Professionally participate in student events on campus during and outside of business hours.
  • Perform other duties as assigned.
Qualifications
  • Bachelor's degree and related Residential Life experience required; Master's degree in College Student Personnel, Higher Ed Administration, or a related field preferred.
  • Minimum two years with relevant experience around community development or student leadership/involvement and one-year live-in staff experience in residence life preferred.
  • Demonstrated experience in student conduct/judicial affairs.
  • Interpersonal/human relations skills.
  • Supervisory skills and abilities.
  • Organizational/planning skills.
  • Ability to maintain confidential information.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work flexible schedules with on-call duty rotation.
  • Ability to operate a personal computer and various software programs.
  • Ability to enforce safety policies, practices, procedures, and requirements of the department and university.
  • Ability to communicate effectively with diverse constituencies across campus.
  • Ability to think critically and work under pressure while handling student and/or staff crisis situations.
  • Ability to respond to the problems and challenges of the diverse academic, socio-economic, cultural, and ethnic backgrounds of college students.
  • Ability to serve as a representative of Housing & Residential Life & Northeastern University - Oakland.

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