Customer Service Representative

1 month ago


SaintAubinsurGaillon, Normandie, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:
  • Assist customers with U-Haul products and services, providing personalized support and guidance.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining high standards of quality and cleanliness.
  • Answer customer questions and educate them on U-Haul products and services, promoting our brand and values.
  • Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
  • Install hitches and trailer wiring, ensuring safe and secure connections.
  • Fulfill propane and drive a forklift, demonstrating versatility and adaptability.
  • Participate in ongoing continuous education through U-Haul University, staying up-to-date on industry trends and best practices.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment:

The work environment is fast-paced and dynamic, requiring flexibility and adaptability. You will work in a team environment, collaborating with colleagues to achieve common goals. You will be required to use protective clothing and gear, such as masks, goggles, gloves, or shields, to ensure a safe working environment.

U-Haul is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.



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