Beverage Experience Specialist

4 days ago


Grand Rapids, Michigan, United States JW Marriott Hotel Grand Rapids Full time

Join our team of passionate professionals at JW Marriott Hotel Grand Rapids and become a Beverage Experience Specialist. As a Barista, you will create unforgettable experiences for our customers by providing exceptional service, quality beverages, and a clean and welcoming store environment.

Job Overview:

As a valuable member of our team, you will work with a diverse group of hotels, restaurants, and resorts, providing exceptional experiences that delight our guests at every touchpoint. You will enjoy a dynamic work environment, competitive pay, and opportunities for growth and development.

This part-time position requires weekend availability, but you will benefit from perks like discounted downtown parking, DailyPay, free employee meals, and hotel and restaurant discounts.

Key Responsibilities:
  • Act with integrity, honesty, and knowledge that promote our company's culture and values.
  • Maintain a calm demeanor during high volume or unusual events.
  • Anticipate customer needs and communicate effectively with managers.
  • Assist with new partner training and contribute to a positive team environment.
  • Deliver legendary customer service by prioritizing customer satisfaction.
  • Follow operational policies and procedures to ensure safety and quality.
Requirements:
  • Ability to learn quickly.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Salary: $15-$18 per hour (estimated). Benefits include competitive pay, opportunities for growth and development, and a dynamic work environment.



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