Hotel Food and Beverage Manager

3 weeks ago


Grand Rapids, Michigan, United States Sonesta Hotels Airport Grand Rapids, MI Full time

About the Job

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We are currently seeking an experienced F&B Manager to join our team at the Sonesta Airport Grand Rapids, MI. As a key member of our hotel staff, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring that they meet the highest standards of quality, safety, and customer satisfaction.

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Responsibilities

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  1. Food and Beverage Operations">
  • Manage the planning, preparation, and presentation of food and beverages to ensure exceptional quality and presentation.
  • Develop and implement menus, promotions, and events to attract and retain customers.
  • Maintain high standards of cleanliness, sanitation, and safety in all food and beverage areas.
">Staff Supervision and Training">
  • Schedule, train, and supervise food and beverage staff to ensure they have the skills and knowledge to deliver exceptional customer service.
  • Coach and counsel staff to improve performance and address any issues or concerns.
">Financial Management">
  • Develop and manage budgets for food and beverage outlets to ensure financial goals are met.
  • Analyze sales data and customer feedback to inform menu and operational decisions.
">Customer Service">
  • Ensure that all customers receive exceptional service and attention to detail.
  • Address customer complaints and resolve issues promptly and professionally.
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Requirements and Qualifications

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  • Bachelor's degree in hospitality management or a related field.
  • Minimum 3 years of experience in food and beverage management, preferably in a hotel or resort setting.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work flexible hours, including nights, weekends, and holidays.
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Salary and Benefits

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The estimated salary for this position is $62,000 per year, plus a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and development.



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