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Front Desk Associate

2 months ago

Moab, Utah, United States SBR Management LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at SBR Management LLC. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and support to our guests and residents.

Key Responsibilities
  • Customer Service: Provide outstanding service to guests and residents, ensuring their needs are met with excellence.
  • Check-in and Check-out: Manage check-in and check-out procedures, handling reservations and addressing inquiries promptly and accurately.
  • Communication: Demonstrate effective verbal and written communication skills to interact professionally with guests, residents, and team members.
  • Administrative Tasks: Maintain orderly records, manage office supplies, and handle administrative tasks effectively.
  • Problem-Solving: Exhibit strong problem-solving abilities to resolve guest complaints or issues effectively and find suitable solutions.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Prior experience in customer service, front desk operations, or hospitality industry is preferred but not required.
  • Skills: Proficient in using computer systems, including property management software and Microsoft Office suite, is desirable. Strong communication and interpersonal skills are essential, along with the ability to multitask and work in a fast-paced environment.
Physical Requirements
  • Constantly: Sit, talk, or hear; Frequently use hands.
  • Manual Dexterity: Handle paperwork and use office equipment.
  • Clear Vision and Hearing: Review documents and communicate effectively.
  • Lifting: Lift up to 10 pounds.
Benefits
  • PTO: Paid time off.
  • Inclusive Community: Work in an inclusive community.
  • Complimentary Stay: Complimentary stay at one of our resorts.
Commitment to Diversity

SBR Management LLC stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.