Automotive Service Director

7 days ago


Trenton, New Jersey, United States Midas Tire & Auto Experts Full time

At Midas Tire & Auto Experts, we are seeking a skilled Automotive Service Director to oversee the service department activities of our retail store. This role is ideal for those with a passion for delivering exceptional customer service and managing teams effectively.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. As an Automotive Service Director, you will be responsible for:

Managing and directing all automotive and general service technicians in the operation of the shop

Delivering exceptional customer service while listening and consulting customers

FOLLOWING UP WITH CUSTOMERS, SERVICES REQUESTED, ESTIMATED COMPLETION TIMES ETC.

Oversceing complete vehicle inspections and then making comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed

Supervise up to ten employees

Oversceing technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Overall cleanliness and organization of the facility

Qualifications

A minimum of 2 years of store or service manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver's license

Benefits include Online Training, Paid Time Off, Sick Time, Health Insurance, and Employee Discounts.



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