Automotive Service Director
7 days ago
At Midas Tire & Auto Experts, we are seeking a skilled Automotive Service Director to oversee the service department activities of our retail store. This role is ideal for those with a passion for delivering exceptional customer service and managing teams effectively.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. As an Automotive Service Director, you will be responsible for:
Managing and directing all automotive and general service technicians in the operation of the shop
Delivering exceptional customer service while listening and consulting customers
FOLLOWING UP WITH CUSTOMERS, SERVICES REQUESTED, ESTIMATED COMPLETION TIMES ETC.
Oversceing complete vehicle inspections and then making comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversceing technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Benefits include Online Training, Paid Time Off, Sick Time, Health Insurance, and Employee Discounts.
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