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Pet Hotel Client Service Representative

2 months ago


Stamford, Connecticut, United States Spot On Veterinary Hospital & Hotel Full time
About Us

Spot On Veterinary Hospital & Hotel is a state-of-the-art veterinary hospital and luxury pet hotel providing exceptional care for pets at every stage of life. Our expansive 16,000 sq ft facility offers a range of services, including preventative and specialty medicine, dog daycare, and a spa with expert grooming services.

Job Summary

We are seeking a highly motivated and professional Client Services Representative to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service, managing financial transactions, and contributing to our marketing efforts.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage financial transactions, including processing payments and handling client accounts.
  • Assist with marketing efforts, including promoting our services and developing marketing materials.
Requirements
  • Passion for delivering exceptional client experiences and a commitment to providing outstanding service.
  • Experience in the veterinary industry, with a strong understanding of animal care and welfare.
  • Excellent communication and organizational skills, with the ability to work well in a fast-paced environment.
  • Friendly, upbeat, and positive attitude, with a strong desire to work with others and the public.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.