Pet Hotel Client Service Representative
4 weeks ago
As a Client Service Representative, you will be the first point of contact for our clients, handling phone calls, emails, and in-person interactions with a high level of professionalism and courtesy. You will also be responsible for managing client relationships, resolving issues, and providing solutions to meet their needs.
Key Responsibilities:
- Provide exceptional client service and support via phone, email, and in-person interactions
- Manage client relationships and resolve issues in a timely and professional manner
- Collaborate with the veterinary team to ensure seamless communication and coordination
- Stay up-to-date on company policies, procedures, and services to provide accurate information to clients
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and conflict resolution skills
- Passion for delivering exceptional client experiences
About Us
At Spot On Veterinary Hospital & Hotel, we're committed to providing the highest level of care and service to our clients and their pets. Our state-of-the-art facility offers a range of services, including veterinary care, pet boarding, and grooming. We're proud to be a part of the community and look forward to welcoming you to our team.
Application Instructions
If you're a motivated and customer-focused individual who is passionate about delivering exceptional client experiences, please submit your application, including your cover letter and resume. We look forward to hearing from you
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