Pet Hotel Client Service Representative

4 weeks ago


Stamford, Connecticut, United States Spot On Veterinary Hospital & Hotel Full time
Job OverviewAt Spot On Veterinary Hospital & Hotel, we're seeking a skilled Client Service Representative to join our team. This role is perfect for individuals who are passionate about delivering exceptional client experiences and providing top-notch support to our clients and their pets.

As a Client Service Representative, you will be the first point of contact for our clients, handling phone calls, emails, and in-person interactions with a high level of professionalism and courtesy. You will also be responsible for managing client relationships, resolving issues, and providing solutions to meet their needs.

Key Responsibilities:

  • Provide exceptional client service and support via phone, email, and in-person interactions
  • Manage client relationships and resolve issues in a timely and professional manner
  • Collaborate with the veterinary team to ensure seamless communication and coordination
  • Stay up-to-date on company policies, procedures, and services to provide accurate information to clients

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Passion for delivering exceptional client experiences

About Us

At Spot On Veterinary Hospital & Hotel, we're committed to providing the highest level of care and service to our clients and their pets. Our state-of-the-art facility offers a range of services, including veterinary care, pet boarding, and grooming. We're proud to be a part of the community and look forward to welcoming you to our team.

Application Instructions

If you're a motivated and customer-focused individual who is passionate about delivering exceptional client experiences, please submit your application, including your cover letter and resume. We look forward to hearing from you



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