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Client Service Coordinator

2 months ago

Chattanooga Tennessee, United States AccentCare, Inc. Full time
Overview

AccentCare, Inc. is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the quality coordination of services for our clients and Care Partners.

Responsibilities
  • Monitor and support daily activities of services being provided to clients in accordance with state regulations and company policy.
  • Function as primary support for daily EVV and payroll functions.
  • Process and communicate authorization and schedule changes to ensure coordination of service and client satisfaction.
  • Coordinate utilization of Care Partner teams to ensure fill rate expectations are met.
  • Research and resolve payroll and billing questions under direction from the Client Service Manager.
  • Function as liaison for Field Supervisors in communicating with payer Case Management teams.
  • Support recruiting and onboarding needs of the team.
Qualifications
  • Previous home health care or home care experience is highly desirable.
  • High School or GED is required; Associate's Degree is preferred.
  • Staffing experience is preferred.
  • Valid Driver's License is required.
What We Offer

AccentCare, Inc. offers a competitive benefits package, work-life balance, professional development, and an outstanding work environment. If you are passionate about providing outstanding patient care and have the skills and qualifications to succeed in this role, we encourage you to apply.