Benefits Coordinator

4 weeks ago


Chattanooga, Tennessee, United States Renewal Full time

Renewal is seeking a skilled Benefits Coordinator to join our team.

We are looking for someone with experience in employee benefits and group insurance who can accurately communicate benefit offerings to our clients.

The ideal candidate will have a strong understanding of benefit offerings and be able to study and understand the benefit offerings for each client.

Responsibilities include:

  • Communicating benefit offerings to enrollees of Renewal clients
  • Studying and understanding the benefit offerings for each client
  • Responding to customer inquiries regarding benefits and enrollment questions
  • Coordinating with the benefits team at Renewal to ensure timely enrollments
  • Helping clients navigate enrollment systems of Renewal
  • Addressing and escalating complex benefits questions when necessary
  • Utilizing communication materials such as benefit guides to educate enrollees
  • Ensuring that all communication is properly logged in Renewal CRM and Enrollment systems

Requirements:

  • Detail Oriented
  • Ability and willingness to adapt to new technologies
  • Eager to learn
  • Flexibility
  • Coach-able
  • Team Player
  • Customer Service Oriented
  • Proactive
  • Self-Motivated

About Renewal:

We place an emphasis on serving clients with excellent and accurate service. We are seeking someone who will fit with our culture internally and help us make champions out of our clients and co-workers.


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