Room Care Specialist

1 week ago


Galveston Texas, United States Wingate Galveston East Beach Full time

Compensation Type:
Hourly

Company Overview:
Wingate Galveston East Beach is part of a leading real estate investment and hospitality management firm recognized for its innovative approach in the industry. The company is a key player in major U.S. gateway markets and is expanding its footprint internationally.

Location:
Wingate Galveston East Beach

Position Overview:
The Room Care Specialist is tasked with ensuring the upkeep and cleanliness of designated areas and equipment. This role also involves delivering various items to guest accommodations as needed.

Key Responsibilities:
1. Buff marble flooring daily to meet hotel standards.
2. Shampoo carpets in public spaces according to established guidelines.
3. Clean furniture as required.
4. Provide luggage assistance in a friendly and efficient manner.
5. Manage items for the 'Lost and Found' in accordance with hotel policies.
6. Clean guest rooms as necessary.
7. Be knowledgeable about and assist in all emergency protocols.
8. Ensure hotel equipment is maintained in optimal working condition.
9. Organize storage of hotel equipment appropriately.
10. Complete special projects as directed by the Housekeeping Manager.
11. Strive to ensure overall guest satisfaction.

Qualifications:
A High School diploma or equivalent is preferred, along with experience in a hotel or related field.

Must be capable of exerting up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

The ability to stand for the duration of the shift is required.

Effective verbal and written communication skills are essential for interacting with all levels of staff and guests in a courteous and service-oriented manner.



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