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2 months ago
About Carter's
Carter's is a leading North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team members.
Our Culture
We value and optimize skills and talents, and we're committed to creating a welcoming and inclusive environment. Our close-knit culture has been a key factor in our success since our founding, and we invest in our teams with training and development programs to help them grow and succeed.
What We Offer
- Flexible Schedules: Our hours of operation allow you to balance work and personal activities, whether you have class, enjoy a morning workout, or manage carpool.
- Benefits and Perks: We offer part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.
- Professional Development: We provide opportunities for growth and development, including our Advance You Program, which helps you earn a GED or a bachelor's degree tuition-free or learn English as a second language.
- Development Programs: We offer programs to help you grow in your current role and beyond, whether you're looking to join us for a season or a long-term career.
Job Responsibilities
- Welcome Customers: Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Resolve Issues: Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet Customer Needs: Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute Transactions: Execute and expedite point of sale/register transactions.
- Complete Floor Replenishment: Complete floor replenishment and shipment as needed.
- Articulate Promotions: Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Minimize Store Loss: Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Qualifications
- Positive Mindset: A positive and solutions-oriented mindset.
- Customer Service Skills: Demonstrated customer service and engagement skills.
- Effective Communication: Effective and professional verbal and written communication skills.
- Task Management: The ability to manage multiple tasks at once.
Physical Demands
- Lifting: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Standing and Walking: Stand or walk for extended periods of time; climb up and down a ladder.
- Availability: Provide availability that may include days, nights, weekends, and holidays as scheduled.
Carter's Commitment
Carter's is an Equal Opportunity and Affirmative Action employer. We're committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.