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Housekeeping Operations Manager

2 months ago


Hamtramck, Michigan, United States Doubletree By Hilton Full time

Position Overview:
A Housekeeping Operations Manager plays a crucial role in overseeing the daily housekeeping functions within the hotel, ensuring exceptional guest satisfaction and financial success.

Key Responsibilities:
As a Housekeeping Operations Manager, your primary duties will include:

  • Supervising daily housekeeping activities, ensuring that cleanliness and service standards are upheld in guest rooms, public areas, restrooms, offices, and meeting spaces.
  • Guaranteeing that rooms are thoroughly cleaned and prepared for guests in a prompt and efficient manner.
  • Managing operational systems, including cost control measures, budget planning, and overall departmental profitability.
  • Monitoring and enhancing team member performance through supervision, evaluations, and recognition programs.
  • Conducting thorough inspections of rooms to maintain quality standards.
  • Recruiting, interviewing, and training new team members to uphold the hotel's standards.

Candidate Profile:
We seek individuals who embody our core values:

  • Hospitality: A passion for delivering outstanding guest experiences.
  • Integrity: Commitment to doing the right thing consistently.
  • Leadership: A proactive approach in the hospitality industry and community.
  • Teamwork: Collaboration and support among colleagues.
  • Ownership: Accountability for actions and decisions.
  • Urgency: A disciplined approach to tasks and responsibilities.

Essential Attributes:
We value the following characteristics in our candidates:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

About Doubletree By Hilton:
Doubletree By Hilton is a renowned name in the hospitality sector, offering a diverse range of accommodations and services to both business and leisure travelers. Our commitment to excellence and exceptional guest experiences is at the heart of our operations.

Our mission is to create memorable hospitality experiences globally, driven by our dedicated team members.