Office Coordinator
3 days ago
Loving Hands Transportation is seeking a highly organized and detail-oriented Office Assistant/Route Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring efficient transportation operations.
Responsibilities:- Communicate with drivers throughout the day via dispatch software, email, or phone to enhance customer satisfaction and resolve issues.
- Answer incoming calls and track driver pull outs, timeliness, and member no shows.
- Manage cancellations appropriately and handle customer phone calls related to additional trips, member pick up confirmations, and complaints.
- Assess schedules to identify opportunities for additional trips.
- Monitor dispatch software and email for driver messages and promptly acknowledge them.
- Collaborate with your supervisor to address any issues that arise during the day.
- Provide accurate quotes for private pay clients and bill insurance, create invoices, and obtain and process payments.
- Drive safely and transport passengers to and from their destinations.
- Communicate effectively with passengers and dispatch to ensure smooth transportation.
- Maintain cleanliness and perform routine maintenance checks on company vehicles.
The company reserves the right to modify duties as needed based on business requirements.
Requirements:- Federal and state level background checks that include fingerprinting and a drug test (includes THC).
- Business Casual work environment.
- On the job training.
- Drug Free Workforce.
- Employee Sick and Safe Time (paid time off).
Loving Hands Transportation is a certified Special Transportation Service, and as such, we are legally required to have all employees pass a drug test within 24 hours of accepting the offer, which includes testing for THC/Marijuana.
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Office Coordinator
3 days ago
Elk River, Minnesota, United States Loving Hands Transportation Full timeJob Title: Office Assistant/Route CoordinatorLoving Hands Transportation is seeking a highly organized and detail-oriented Office Assistant/Route Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of our transportation services.Responsibilities:Communicate effectively with...
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