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Fleet Maintenance Operations Supervisor

2 months ago

Portland, Oregon, United States Ryder System Full time
About the Role

Ryder Systems is seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will play a critical role in ensuring the smooth operation of our maintenance facilities, overseeing the work of technicians, and driving business growth.

Key Responsibilities
  • Workflow Management: Responsible for work analysis, planning, and scheduling, as well as productivity tracking and optimization.
  • Labor Management: Provides management, training, and development of all personnel assigned, including performance management and employee development.
  • Customer Management: Responsible for customer relationship management, including issue resolutions, customer satisfaction, and retention, as well as ensuring vehicle uptime.
  • Asset Management: Directs direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility.
  • Quality Management: Responsible for quality inspections of PM and repairs, as well as performing in-process reviews of non-PM work.
  • Financial Management: Responsible for ensuring shift/shop delivers against net maintenance cost per unit objectives without sacrificing quality, safety, or customer satisfaction.
Requirements
  • H.S. diploma/GED required
  • Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required
  • Maintenance and technical experience in a shop environment required
  • Supervisory experience preferred
  • Experience with a shop management system preferred
What We Offer
  • Competitive salary and yearly bonus
  • Full benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options
  • 401(k) employer match
  • PTO and paid time off for vacation, illness, bereavement, family, and parental leave