Fleet Maintenance Operations Supervisor
4 weeks ago
Job Summary
The Operations Supervisor is responsible for assisting the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. This role involves supervising employees, managing workflow, and ensuring business objectives and labor requirements are met.
Key Responsibilities
- Workflow Management: Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
- Labor Management: Provides management, training and development of all personnel assigned, responsible for Performance Management of all assigned personnel.
- Customer Management: Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime.
- Asset Management: Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility.
- Quality Management: Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work.
- Financial Management: Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction.
Requirements
- H.S. diploma/GED required.
- Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required.
- Maintenance and Technical experience in a shop environment required.
- Supervisory experience preferred.
- Experience with a Shop Management System preferred.
About Ryder
Ryder is a leading provider of fleet management solutions, offering a range of services including maintenance, repair, and logistics. We are committed to providing our customers with exceptional service and support, and we are seeking a highly skilled and motivated Operations Supervisor to join our team.
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