Current jobs related to Guest Services Associate - Detroit, Michigan - MGM Resorts International
-
Guest Service Representative
1 week ago
Detroit, Michigan, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Service Representative to join our team at Marriott. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room...
-
Hotel Guest Service Representative
2 weeks ago
Detroit, Michigan, United States MotorCity Casino Hotel Full timeProvide Exceptional Guest ServiceAs a Hotel Clerk at MotorCity Casino Hotel, you will be responsible for delivering exceptional guest service to our Club Metro Members. Your primary goal is to ensure that every guest feels valued and appreciated.Key Responsibilities: Communicate the benefits of the Players Club to guests Establish and maintain Club...
-
Guest Service Representative
2 weeks ago
Detroit, Michigan, United States Marriott International Inc Full timeJob SummaryAs a Guest Service Representative with Marriott International, you will be responsible for providing exceptional customer service to our guests. This includes organizing and confirming guest check-ins and check-outs, processing room reservations and requests, and ensuring that all guest needs are met. You will also be responsible for handling...
-
Bellman/Doorman - Guest Services Representative
2 weeks ago
Detroit, Michigan, United States Motor City Casino Full timeJob Summary:As a Bellman/Doorman at MotorCity Casino Hotel, you will provide exceptional guest service by greeting guests, assisting with luggage, and providing directions and recommendations. Key Responsibilities:Provide prompt and courteous service to guests.Assist guests with luggage and deliveries.Offer directions and escort guests throughout the...
-
Front Desk Guest Service Representative
1 week ago
Detroit, Michigan, United States Motor City Casino Full timeJob Summary:As a Guest Service Agent Front Desk at MotorCity Casino Hotel, you will be responsible for providing exceptional customer service to all our guests. This includes managing guest check-in and check-out activities according to company policies and procedures. You will also perform additional responsibilities as assigned.Key Responsibilities:Provide...
-
Guest Service Representative
1 month ago
Detroit, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...
-
Guest Service Representative
1 month ago
Detroit, Michigan, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Courtyard Detroit Downtown. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and...
-
Guest Services Receptionist
2 weeks ago
Detroit, Michigan, United States Blo Blow Dry Bar Full timeBe a Part of the Blo Blow Dry Bar TeamWe're looking for a talented Guest Services Receptionist to join our team at Blo Blow Dry Bar. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Provide top-notch customer service and ensure a seamless...
-
Guest Services Representative
3 weeks ago
Detroit, Michigan, United States House of Blues Full timeJob Summary:At House of Blues, we're passionate about creating unforgettable experiences for our fans. As a Guest Services Representative, you'll play a vital role in ensuring our guests have an exceptional time at our events. If you're a people person with a passion for live music, we want to hear from you!Key Responsibilities:Deliver top-notch customer...
-
Guest Service Representative
2 weeks ago
Detroit, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly organized and detail-oriented Guest Service Representative to join our team at Courtyard Detroit Downtown. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesOrganize and confirm guest...
-
Food Service Associate
1 month ago
Detroit, Michigan, United States Motor City Casino Full timeMotorCity Casino: A Great Place to Work Are you looking for a rewarding career in the food service industry? Do you have excellent communication skills and a passion for providing exceptional customer service? As a Food Cashier at MotorCity Casino, you will be responsible for ringing sales, performing general restaurant duties, and providing a positive...
-
Food Service Associate
1 week ago
Detroit, Michigan, United States Levy Full timeJob SummaryLevy is seeking a Food and Beverage Runner to join our team. As a Food and Beverage Runner, you will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.Key ResponsibilitiesPromptly and warmly greet guests in the dining room, taking food and beverages in an efficient manner, following...
-
Food Service Associate
2 months ago
Detroit, Michigan, United States Motor City Casino Full timeMotorCity Casino is a great place to work, offering competitive wages, complimentary meals, and more. As a Food Cashier, you'll ring sales, perform general restaurant duties, and take on additional responsibilities. Requirements include a High School Diploma or equivalent, good math skills, strong guest service and communication skills, and the ability to...
-
Dining Services Associate
2 weeks ago
Detroit, Michigan, United States Healthcare Services Group Full timeAbout the RoleWe are seeking a skilled and dedicated Dining Services Associate to join our team at Healthcare Services Group. As a key member of our culinary team, you will be responsible for preparing and serving food to our residents and clients. Your attention to detail, excellent communication skills, and ability to work in a fast-paced environment will...
-
Room Service Associate
4 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeAbout MGM Resorts InternationalMGM Resorts International is a world-renowned hospitality company that offers an unparalleled guest experience. As a leader in the industry, we strive to create unique and memorable experiences for our guests.The RoleWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team. As a Guest Room...
-
Guest Experience Lead
2 weeks ago
Detroit, Michigan, United States lululemon athletica Full timeAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring a high-quality in-store experience for all guests. This includes assessing and fulfilling the needs of the business, team, and guests, as well as maintaining operational excellence throughout the shift. You will also be responsible for leading from the floor and...
-
Dining Services Associate
1 week ago
Detroit, Michigan, United States Healthcare Services Group Full timeDining Services at Healthcare Services Group**Job Summary**We are seeking a skilled and dedicated Dining Services Associate to join our team at Healthcare Services Group. As a key member of our culinary team, you will be responsible for preparing and serving high-quality meals to our residents and clients.**Responsibilities**- Prepare and cook a variety of...
-
Guest Experience Specialist
4 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeAbout MGM Resorts InternationalMGM Resorts International is a world-renowned hospitality company that offers an unparalleled guest experience. As a leader in the industry, we strive to create unique and memorable experiences for our guests.The RoleWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team. As a Guest Room...
-
Detroit, Michigan, United States Fixins Soul Kitchen Full timeGuest Service ExpertWe are seeking a skilled Host to provide exceptional guest service in our high-end restaurant. As the first point of contact, you will be responsible for greeting guests, providing clear wait times, and guiding customers to their tables.Key Responsibilities:• Provide warm and welcoming hospitality to guests, setting the tone for a...
-
Detroit, Michigan, United States Fixins Soul Kitchen Full timeGuest Service ExpertWe are seeking a skilled Host to join our team at Fixins Soul Kitchen, where you will be the first point of contact for our guests. As a Host, you will be responsible for greeting guests, providing clear wait times, and guiding customers to their tables. Your passion for guest service and strong communication and organizational skills...
Guest Services Associate
2 months ago
Join the Excitement at MGM Resorts International
Have you ever imagined working in a vibrant environment filled with diversity and entertainment? If you are passionate about teamwork and thrive in one of the most dynamic industries, MGM Resorts is looking for individuals like YOU to craft unforgettable experiences.
THE ROLE:
As a Guest Services Associate, your primary responsibility will be to greet our visitors warmly. By understanding their unique backgrounds and preferences, you will take ownership of their experience, creating memorable moments that extend well beyond their visit.
COMPENSATION:
$17.90 per hour
YOUR DAILY RESPONSIBILITIES:
- Welcome guests to our establishment, providing exceptional service while anticipating their needs and addressing any concerns in accordance with our service standards.
- Facilitate a smooth and professional experience for guests during check-ins and check-outs, including managing early and late arrivals.
- Enhance guest satisfaction by offering upgraded accommodations when available, following established protocols.
- Collaborate with Housekeeping and other departments to fulfill guest requests and expectations.
- Accurately process charges and payments, ensuring all transactions are balanced and in compliance with cash handling procedures.
- Manage key distribution while ensuring the security and privacy of all guests, delivering a seamless experience from start to finish.
THE IDEAL CANDIDATE:
- Minimum of one year of direct guest service experience.
- Ability to perceive and respond to individual needs with professionalism and composure.
- Proficient in computer applications such as Outlook, MS Word, Excel, and PowerPoint, along with office equipment.
- Strong organizational skills to manage time effectively and meet deadlines, with a keen attention to detail.
- Excellent listening skills paired with sound judgment.
- Knowledge of room capacities and amenities.
- Outstanding customer service and interpersonal skills to communicate effectively with all stakeholders.
- Willingness to work varied shifts, including weekends and holidays.
BENEFITS:
- Wellness programs to support your physical and mental health.
- Health and income protection benefits for eligible employees.
- Opportunities to maintain a healthy work/life balance.
- Access to discounts on hotel stays, dining, retail, and entertainment.
- Complimentary meals in our employee dining facilities.
- Free parking during and after shifts.
- Various programs and networking opportunities aimed at career advancement.
- Volunteer opportunities to contribute to the community.
- Additional discounts with partner companies in travel, electronics, online shopping, and more.
