Clinical Specialist

4 days ago


Newport News, Virginia, United States ivWatch, LLC Full time
Clinical Specialist Job Description

We are seeking a highly skilled Clinical Specialist to join our team at ivWatch, LLC. As a key member of our clinical support team, you will play a critical role in providing clinical and technical expertise to our sales process, colleagues, current customers, and new customers.

Key Responsibilities:
  • Develop and maintain in-depth knowledge of ivWatch products, iv infusion, and vascular access practices.
  • Provide educational training, clinical processes, and procedures to customers, including one-on-one sessions and group facilitation.
  • Integrate into all accounts, build trust and relationships, and establish strong rapport with customers.
  • Support medical professionals with sales support, information, and training on the use of ivWatch products.
  • Use clinical expertise to identify customer training and in-service needs, with the goal of increasing customer usage through regular ongoing support.
  • Develop and maintain a deep understanding of assigned accounts and customers.
  • Conduct evaluations, implementations, and ongoing support within all accounts.
  • Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
  • Attend trade shows and conferences to stay up-to-date on new products and technologies.
  • Comply with FDA regulations, company policies, and operating procedures.
Requirements:
  • Bachelor's degree in nursing or equivalent with an R.N. designation.
  • Strong clinical and industry background with an in-depth understanding of iv IV therapy.
  • Teaching and technical device training education experience.
  • Excellent organizational, time management, and prioritizing skills.
  • Excellent interpersonal, mentoring, verbal, written, and presentation skills.
  • Demonstrated capability of building strong working relationships with internal and external customers.
  • Ability to work an unpredictable schedule and manage multiple tasks with a strong sense of urgency.
  • Self-motivation and ability to take on additional responsibilities without being asked.


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