Client Support Specialist

2 weeks ago


Dublin, Georgia, United States Mr. Appliance of Dublin, Savannah, & Oconee County, GA Full time
Position Overview

As a Customer Service Representative, you play a vital role in our organization, serving as the primary contact for our clients. Your responsibilities encompass delivering exceptional service while embodying our core values of respect, integrity, enthusiasm, and enjoyment in the workplace.

Key Benefits:
  • Full-time employees receive Paid Time Off
  • No evening or weekend shifts
  • Comprehensive on-the-job training provided

Responsibilities Include:
  • Handling incoming calls with professionalism and courtesy
  • Managing work orders and returning customer inquiries
  • Addressing customer complaints effectively
  • Assisting with various tasks as needed, including cross-training in related roles
  • Coordinating the ordering and receipt of parts
  • Scheduling appointments and dispatching service technicians
  • Performing clerical duties to support business operations
Qualifications:
  • At least two years of experience in customer service
  • Excellent written and verbal communication skills
  • Detail-oriented with strong data entry capabilities
  • Positive demeanor and a team-oriented mindset
  • Reliable and punctual

Each of our locations operates as an independently owned franchise, and we pride ourselves on our commitment to our values, ensuring respect for all individuals and fostering a positive work environment.

Note: Only candidates who meet the qualifications will be contacted for further discussion.



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