ServiceNow Implementation Specialist

3 days ago


Rochester New York, United States Global Channel Management, Inc Full time

Job Summary:

Global Channel Management, Inc is seeking a highly experienced ServiceNow Architect to join our team. As a ServiceNow Architect, you will be responsible for designing, implementing, and supporting large-scale ServiceNow solutions for our clients.

Key Responsibilities:

  • Developing, installing, and troubleshooting ServiceNow applications
  • Integrating ServiceNow with other programs and systems
  • Training, documentation, and support for ServiceNow solutions
  • Designing and implementing ServiceNow ITSM, ITOM, and ITAM (SAM Pro) solutions
  • Configuring ServiceNow Operations technology (OT) Visibility and Service Management
  • Ensuring compliance with NERC CIP certification requirements
  • Designing and implementing ServiceNow On Prem and cloud architecture
  • Performing platform fine tuning, upgrades, and custom integrations for ServiceNow instances

Requirements:

  • 10+ years of experience in ServiceNow with a minimum of 3 years of on-prem implementation and support experience for large clients
  • NERC CIP certification is required
  • Experience in ITSM, ITOM, ITAM (SAM Pro), Integration HUB end-to-end design and implementation
  • Experience in ServiceNow Operations technology (OT) Visibility and Service Management configurations
  • Experience in On Prem and cloud architecture design
  • Experience in platform fine tuning, upgrades, and custom integrations for ServiceNow instances


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