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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Travel Centers of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for every traveler who visits our centers.
Key Responsibilities- Customer Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
- Transaction Processing: Process transactions of customers on a point-of-sale (POS) register.
- Store Maintenance: Maintain a clean, well-stocked food and beverage area, and clean and stock merchandise.
- Teamwork: Prioritize work according to the store and management needs, establish strong communication and rapport with leaders and co-workers.
- Safety and Security: Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers.
- A dedicated individual who works well with others and is excited to be part of our team.
- Basic computer/POS knowledge preferred.
- Cash handling skills preferred.
- Good verbal communication skills.
- Ability to work flexible hours, including nights, weekends, and some holidays.
- Medical, dental, vision, and life insurance.
- 401(k) with a company match.
- Vacation and paid holidays.
- Tuition reimbursement.
- On-site meal discounts.
- A wide variety of discounts on technology, travel, food, and fuel.
- Opportunity for growth and advancement.
While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Equal Opportunity EmployerTravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.
