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Customer Service Lead
2 months ago
Circle K Broad St is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.
Key Responsibilities:- Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner
- Assist in training and developing new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed
- Perform shift supervision, ensuring that all store operations are running smoothly and efficiently
- Complete all store merchandise build-to's, ensuring that the store is fully stocked and visually appealing
- Receive and verify vendor deliveries, ensuring that all products are received and stored correctly
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you have a strong work ethic, excellent communication skills, and a desire to lead and develop a team, we encourage you to apply for this exciting opportunity.
