Customer Service Leader
4 weeks ago
As a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our store, leading by example and setting the standard for customer service excellence.
Key Responsibilities
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Lead and motivate a team of customer service associates, providing guidance and support to ensure they meet their responsibilities and goals.
* Maintain a clean and organized store environment, ensuring that all areas are tidy and well-maintained.
* Monitor and report any safety hazards or incidents, taking prompt action to prevent accidents and ensure a safe working environment.
* Collaborate with other departments to ensure seamless communication and a positive shopping experience for our customers.
Requirements
* 1+ years of customer service experience, preferably in a retail environment.
* Strong leadership and communication skills, with the ability to motivate and inspire a team.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
* Physical ability to stand for long periods, lift up to 25 pounds, and push/pull carts as needed.
What We Offer
* Competitive hourly rate: $17.35 - $24.75
* Opportunities for career advancement and professional growth
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
Equal Opportunity Employer
Hannaford Supermarkets is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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