Call Center Operations Manager II
4 days ago
We are seeking an experienced Call Center Operations Manager II to join our team. As a key member of our operations team, you will be responsible for leading a team of call center supervisors and ensuring the delivery of exceptional customer experiences.
Key Responsibilities:- Lead a team of call center supervisors to achieve exceptional customer satisfaction and quality metrics.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to drive business growth and customer engagement.
- Provide coaching and development opportunities to team members to enhance their skills and performance.
- Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
- Minimum 2 years of experience in call center operations management.
- Proven track record of delivering exceptional customer experiences and driving business growth.
- Strong leadership and coaching skills with the ability to motivate and develop team members.
- Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams.
- Ability to analyze data and make informed business decisions.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Operations Manager II
6 days ago
Orange Park, Florida, United States MCI Careers Full timeJob Title: Call Center Operations Manager IIJob Summary:MCI Careers is seeking a highly skilled Call Center Operations Manager II to join our team. As a Call Center Operations Manager II, you will be responsible for leading a team of call center supervisors and ensuring the delivery of exceptional customer experiences.Key Responsibilities:Lead a team of call...
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Senior Call Center Operations Manager
4 days ago
Orange Park, Florida, United States ValorVIP Full timeJob Title: Senior Call Center Operations ManagerWe are seeking a highly skilled and experienced Senior Call Center Operations Manager to join our team at ValorVIP. As a key member of our operations team, you will be responsible for leading a team of call center supervisors and ensuring the delivery of exceptional customer experiences.Key...
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Tolling Call Center Representative
2 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeJob Title: Tolling Call Center RepresentativeAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and detail-oriented Tolling Call Center Representative to join our team!Job Summary:The Tolling Call Center Representative will...
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Tolling Call Center Representative
2 weeks ago
Orange Park, Florida, United States ValorVIP Full timeJob Title: Tolling Call Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive...
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Blended Call Center Representative
7 days ago
Orange Park, Florida, United States MCI Careers Full timeJob Title: Blended Call Center RepresentativeAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to clients? We're looking for a Blended Call Center Representative to join our team at MCI Careers!About the Role:As a Blended Call Center Representative, you...
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Tolling Call Center Representative
11 hours ago
Orange Park, Florida, United States MCI Careers Full timeJob Title: Tolling Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team. As a Tolling Call Center Representative, you will be responsible for handling inbound customer calls, providing exceptional customer service, and resolving customer issues in a timely and...
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Operations Manager
18 hours ago
Orange Park, Florida, United States MCI Careers Full timeJob Title: Operations ManagerAt MCI Careers, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for leading a team of call center supervisors and ensuring the day-to-day activity and development of the team.Key Responsibilities:Lead a team of call center supervisors and ensure the day-to-day...
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Assistant Center Manager
4 weeks ago
Orange Park, Florida, United States U-Haul Full timeJob SummaryWe are seeking a highly motivated and experienced Assistant Center Manager to join our team at U-Haul. As an Assistant Center Manager, you will play a critical role in the day-to-day operations of our moving centers, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesAssume leadership responsibilities in the...
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BPO Operations Supervisor I
1 week ago
Orange Park, Florida, United States MCI Careers Full timeJob Title: BPO Operations Supervisor IAt MCI Careers, we're seeking a highly skilled and experienced BPO Operations Supervisor I to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our call center team, ensuring exceptional customer experiences, and driving business growth.Key...
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BPO Operations Supervisor I
1 week ago
Orange Park, Florida, United States ValorVIP Full timeJob Title: BPO Operations Supervisor IAt ValorVIP, we are seeking a highly skilled and experienced BPO Operations Supervisor I to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our call center team, ensuring exceptional customer experiences, and driving business growth.Key...
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Contact Center Representative
1 week ago
Orange Park, Florida, United States ValorVIP Full timeJob Title: Contact Center Representative IAt ValorVIP, we are seeking a highly motivated and customer-focused Contact Center Representative I to join our team. As a Contact Center Representative I, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...
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Winter Park, Florida, United States Lexus of Winter Park Full time{"title": "Call Center Associate", "subtitle": "Join our team at Lexus of Winter Park", "content": "Lexus of Winter Park is a leading luxury automotive dealership dedicated to providing exceptional service to our guests. We are seeking a highly motivated and customer-focused Call Center Associate to join our team.The ideal candidate will be proficient in...
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Mathnasium Center Manager Trainee
1 week ago
Winter Park, Florida, United States Mathnasium, The Math Learning Center Full timeJob OpportunityMathnasium, The Math Learning Center, is seeking a highly motivated and dedicated individual to join our team as a Center Manager Trainee. As a key member of our team, you will be responsible for managing the day-to-day operations of a Mathnasium Learning Center, including profit and loss, customer service, hiring/training staff, optimizing...
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Mathnasium Center Manager Trainee
1 week ago
Winter Park, Florida, United States Mathnasium, The Math Learning Center Full timeJob OpportunityMathnasium, The Math Learning Center, is seeking a highly motivated and dedicated individual to join our team as a Center Manager Trainee. As a key member of our team, you will be responsible for learning the ins and outs of managing a successful learning center, including customer service, team building, and strategic...
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Orange Park, Florida, United States HCA Healthcare Full timePosition Overview Specialization:AnesthesiologyJob Overview: HCA Healthcare Anesthesia Services is actively seeking skilled CRNAs to enhance our expanding anesthesia team. This is a full-time, W2, hospital-employed role within a Level II Trauma Center. Key Highlights for Qualified Candidates: Collaborate within a team of 12 anesthesiologists and 15 CRNAs ...
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Anesthesiology Specialist
2 weeks ago
Orange Park, Florida, United States HCA Enterprise Full timeJob SummaryHCA Healthcare Anesthesia Services is seeking a Certified Registered Nurse Anesthetist (CRNA) to join our team at HCA Florida Orange Park Hospital, a Level II trauma center.Key HighlightsBroad case mix with no restrictions, including trauma, obstetrics, cardiovascular, general surgery, and orthopaedicsCollaborative team environment where CRNA...
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Tax Expert Supervisor
1 week ago
Orange Park, Florida, United States MCI Careers Full timeTax Expert Supervisor Job DescriptionMCI Careers is seeking a highly motivated and experienced Tax Expert Supervisor to join our team. As a Tax Expert Supervisor, you will be responsible for leading a team of tax customer service agents and providing expert guidance and support to ensure exceptional customer experiences.Key Responsibilities:Lead a team of...
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Orange Park, Florida, United States Physician Empire Full timeJob Summary:Physician Empire is seeking a qualified neurologist to join our team as a consultant and on-call physician in the Las Vegas metro area. This is a permanent position that offers a competitive compensation package and great benefits.Key Responsibilities:Serve as a consultant and on-call approximately two weeks per monthProvide direct patient care...
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Fitness Center Representative
2 weeks ago
Orange Park, Florida, United States Taymax Group Full timeMember Services RepresentativeAt Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're seeking a Member Services Representative to join our team and contribute to this mission.Key Responsibilities:Provide exceptional customer service to members,...
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Anesthesiology Specialist
4 days ago
Orange Park, Florida, United States HCA Enterprise Full timeOpportunity OverviewHCA Healthcare Anesthesia Services is seeking a skilled Certified Registered Nurse Anesthetist (CRNA) to join our team at HCA Florida Orange Park Hospital. This is a full-time, hospital-employed opportunity at a Level II Trauma Center.Key HighlightsBroad case mix with no restrictions, including trauma, obstetrics, cardiovascular, general...