Senior Manager, Salesforce Operations

2 hours ago

Houston, Texas, United States INSPYR Solutions Full time
Job Summary:

The Sr. Manager, Commercial Operations role has the primary enterprise accountability of the organization's Customer Relationship Management (CRM, Salesforce) platform, data integration (with ERP systems) and analytics to drive value for business stakeholders by providing strategy, leadership and direction. This includes project management, ongoing maintenance, demand management for enhancements, and execution of related programs and practices that drive measurable business outcomes.

Key Responsibilities:

• Partner with key business leaders in Sales, Marketing, Pricing, Business Development and Contracting teams to define the vision, strategy and associated practices for the CRM application and other interfacing systems and ensure alignment with best practices.
• Collaborate with cross-functional teams to integrate CRM strategies with broader business objectives.
• Drive all phases of delivery and support lifecycle including requirements, design, development, testing, implementation, testing and support.
• Understand and manage enablement of commercial processes including market access, pricing, contracting, patient services.
• Advise, mentor and guide the Commercial team on all technical matters and best practices as they pertain to ongoing projects and other operational activities.
• Proactively build good working relationships with both business and technology team members and management and have a sound understanding of key commercial processes.
• Manage all aspects of ongoing maintenance operations and project execution, including on-time and on-budget delivery, efficient resource allocation and maximization of ROI.
• Manage the Commercial team to help foster a culture of excellence, innovation, and continuous improvement.
• Manage vendor and partner relationships, ensuring the selection of the best tools, technologies and services to support CRM objectives.

Leadership Skills:

• Proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions.
• Ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under their supervision, and work ethically and with integrity.
• Excellent business acumen and interpersonal skills: Able to work across business lines at a senior level to influence and effect change to achieve common goals.

Communication and Storytelling:

• Creating consistent value-oriented storylines for better understanding and execution of the Strategy.
• Ability to effectively drive business, culture and technology change in a dynamic and complex operating environment (e.g., conveying information to diverse audiences in a way that is easily understood and actionable).
• Comfort with public speaking and the ability to creatively and concisely express ideas to business and technical audiences.
• Influencing and emotional intelligence by asserting ideas and persuading others to gain support across an organization or to adopt new behaviors.
• Ability to explain digital concepts and technologies to business leaders, and business concepts to technologists.
• Creative and critical thinking, and outstanding analytical and problem-solving abilities: Familiarity with business information generation and analysis methods (for example, framing new concepts that spur use case ideation for business participants and brainstorming with business users about future product and services).

Collaboration:

• Fostering group problem solving and solution creation with business and technical team members.

Relationship Management:

• Creating relationships and building trust with internal and external stakeholders quickly.

Talent Development:

• Build and develop talent that is aligned with organizations mission, values and pillars.

Requirements:

• Minimum 7-10 years of progressive IT experience, with a focus on commercial operations and CRM applications (Salesforce, CPQ, Pricing tools, etc.).
• Proven expertise in CRM and related tools but at the same time be able to understand broader technologies including ERP, business intelligence, cloud computing, AI, etc.
• Demonstrated experience and success engaging with assigned enterprise business functions to understand and articulate the business requirements as well as IT capabilities and requirements.
• Proven track record in Global IT leadership at the Manager or Sr. Manager level or higher.
• Experience in successfully executing programs and building partnerships that meet the objectives of excellence in a dynamic business environment.
• Strong business orientation with broad experience in this or relevant industries.
• Strong problem solving and decision-making skills with excellent written and verbal communications skills; Superb leadership, communication, and interpersonal skills and an ability to function in a collaborative way and build trust.
• Superior customer orientation, including an understanding of the advantages of partnering and alliance building (both internal and external to the enterprise).
• Possess the highest personal and professional standards and integrity.

About INSPYR Solutions:

INSPYR Solutions provides flexible technology and talent solutions to clients. We align industry and technical expertise with business objectives and cultural needs. Our solutions include professional services, project, and talent solutions. We strive for excellence and focus on the human aspect of our business. We work seamlessly with our talent and clients to match the right solutions to the right opportunities.

  • Senior Salesforce Developer

    3 days ago

    Houston, Texas, United States Publicis Sapient Full time

    Job Title: Senior Salesforce DeveloperJob Summary:We are seeking a highly skilled Senior Salesforce Developer to join our team at Publicis Sapient. As a Senior Salesforce Developer, you will be responsible for leading the development of Salesforce applications using Apex and configuration tools. You will also be responsible for integrating Salesforce with...

  • Senior Salesforce Business Systems Analyst

    3 weeks ago

    Houston, Texas, United States Pattern Energy Group Full time

    About the Role**Job Summary**We are seeking a highly skilled Senior Salesforce Business Systems Analyst to join our team at Pattern Energy Group. As a key member of our Salesforce team, you will play a crucial role in designing and implementing sophisticated Salesforce solutions to support our business operations.Key ResponsibilitiesCollaborate with...

  • Senior Salesforce Developer

    1 week ago

    Houston, Texas, United States Publicis Sapient Full time

    Job Title: Senior Salesforce DeveloperAbout the Role:We're seeking a highly skilled Senior Salesforce Developer to join our team at Publicis Sapient. As a key member of our Salesforce Global COE, you'll play a critical role in leading the charge on a cutting-edge Salesforce implementation for a major energy client in Houston.Key Responsibilities:Develop and...

  • Lead Salesforce Administrator

    4 weeks ago

    Houston, Texas, United States Nava Software Solutions LLC Full time

    Job OverviewNava Software Solutions LLC is seeking a Lead Salesforce AdministratorPosition Details:Senior-Level Salesforce Administrator and Team LeaderEmployment Type: Full-Time (onsite 2x a week)Company Background:Our organization is a pioneering force in the renewable energy sector, focused on delivering innovative and sustainable energy solutions. We...

  • Salesforce Platform Manager

    7 days ago

    Houston, Texas, United States Insight Global Full time

    Insight Global is seeking a seasoned Salesforce professional to lead our client's financial software and corporate communication team. As a Sr. Salesforce Manager, you will be responsible for overseeing day-to-day Salesforce operations, communicating effectively with global stakeholders, and developing relationships with key partners. Your team will consist...

  • Salesforce Solutions Architect

    3 weeks ago

    Houston, Texas, United States Pattern Energy Group Full time

    About the Role**Job Summary**We are seeking a highly skilled Senior Salesforce Business Systems Analyst to join our team at Pattern Energy Group. As a key member of our Salesforce team, you will play a crucial role in designing and implementing sophisticated Salesforce solutions to support our business operations.Key ResponsibilitiesCollaborate with...

  • Salesforce Administrator

    7 days ago

    Houston, Texas, United States Westlake Services Full time

    {"Job Title": "Senior Salesforce Administrator", "Job Summary": "We are seeking a highly skilled Senior Salesforce Administrator to join our team at Westlake Services. As a key member of our Salesforce team, you will be responsible for the administration, development, and support of our Salesforce instance. This is a hybrid role that combines the skills of a...

  • Salesforce Release Manager

    1 week ago

    Houston, Texas, United States UMUC Ventures Full time

    Job SummaryWe are seeking a highly skilled Salesforce Release Manager to join our team at UMUC Ventures. As a key member of our delivery team, you will be responsible for managing the release management strategy of our weekly, sprint-based, and large-scale implementations, including our Salesforce environment management and deployments.Key...

  • Salesforce Release Manager

    4 days ago

    Houston, Texas, United States UMUC Ventures Full time

    Job SummaryWe are seeking a highly skilled Salesforce Release Manager to join our team at UMUC Ventures. As a key member of our delivery team, you will be responsible for managing the release management strategy of our weekly, sprint-based, and large-scale implementations, including our Salesforce environment management and deployments.Key...

  • Senior Salesforce Developer

    3 weeks ago

    Houston, Texas, United States Publicis Sapient Full time

    Job OverviewWe are seeking a highly skilled Senior Salesforce Developer to join our team at Publicis Sapient. As a key member of our Salesforce Global COE, you will play a critical role in leading the charge on a cutting-edge Salesforce implementation for a major energy client.Key ResponsibilitiesDevelop and maintain Salesforce applications using Apex and...

  • Salesforce Implementation Manager

    3 weeks ago

    Houston, Texas, United States Capgemini Government Solutions Full time

    Capgemini Government Solutions (CGS) LLC is in search of a skilled professional for the role of Salesforce Project Manager. This position entails overseeing the entire development life cycle, transforming business needs into effective software systems, services, and solutions. The role is dynamic, requiring collaboration with Capgemini's exceptional teams to...

  • Salesforce Program Manager

    3 weeks ago

    Houston, Texas, United States Capgemini Government Solutions Full time

    Capgemini Government Solutions (CGS) LLC is in search of a skilled professional for the role of Salesforce Project Manager. This position entails overseeing the entire development lifecycle, converting business needs into operational software systems, services, and solutions. This dynamic role involves collaboration with Capgemini's elite teams to provide...

  • Salesforce Program Manager

    3 weeks ago

    Houston, Texas, United States Capgemini Government Solutions Full time

    OverviewCapgemini Government Solutions (CGS) LLC is looking for a skilled professional to fill the role of Salesforce Project Manager. This position entails overseeing the entire development life cycle, transforming business needs into effective software systems, services, and solutions. This dynamic role involves working closely with Capgemini's exceptional...

  • Salesforce Architect Manager

    6 days ago

    Houston, Texas, United States oilandgas Full time

    Job Title: Salesforce Architect ManagerWe are seeking a highly skilled Salesforce Architect Manager to join our team. As a key member of our Commercial function, you will be responsible for designing and delivering technical solutions using systems and products to support our business needs.Key Responsibilities:Design and deliver technical solutions using...

  • Salesforce Implementation Manager

    3 weeks ago

    Houston, Texas, United States Capgemini Government Solutions Full time

    Capgemini Government Solutions (CGS) LLC is in search of a skilled professional for the role of Salesforce Project Manager. This position entails overseeing the software development life cycle, transforming business needs into effective software systems, services, and solutions. The role is dynamic, requiring collaboration with Capgemini's elite teams to...

  • Senior Salesforce Developer

    2 days ago

    Houston, Texas, United States wm Full time

    Job SummaryThe Salesforce developer with strong experience in Salesforce platform and related technologies. This person will build world-class applications to meet evolving requirements and improve our internal and customer-facing Salesforce environment. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success....

  • Salesforce Implementation Manager

    4 weeks ago

    Houston, Texas, United States Capgemini Government Solutions Full time

    Capgemini Government Solutions (CGS) LLC is in search of a skilled professional for the role of Salesforce Project Manager. This position entails overseeing the entire development life cycle, transforming business needs into effective software systems, services, and solutions. This dynamic role involves collaboration with Capgemini's elite teams to support...

  • Salesforce Developer

    1 week ago

    Houston, Texas, United States Capgemini Government Solutions LLC Full time

    About the RoleCapgemini Government Solutions LLC is seeking a skilled Salesforce Developer to support our government clients. As a member of our team, you will have the opportunity to apply and grow your skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build our capabilities to serve our clients.Key...

  • Senior Platform and Software License Manager

    1 week ago

    Houston, Texas, United States NavitsPartners Full time

    {"h1": "Senior Platform and Software License Manager", "p": "At NavitsPartners, we are seeking an experienced Senior Platform and Software License Manager to oversee the management of our Health Care and Administration Services (HCAS) systems. The ideal candidate will serve as the system administrator for the Salesforce platform, provide license management...

  • ServiceMax and Salesforce Developer

    6 days ago

    Houston, Texas, United States Baker Hughes Holdings LLC Full time

    About the RoleWe are seeking a highly skilled ServiceMax and Salesforce Developer to join our Digital Technology Team. As a key member of our team, you will be responsible for designing and developing software solutions that will have a significant impact on our business.Key ResponsibilitiesTranslate requirements into project or product design...