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Lead Salesforce Administrator

2 months ago

Houston, Texas, United States Nava Software Solutions LLC Full time
Job Overview

Nava Software Solutions LLC is seeking a Lead Salesforce Administrator

Position Details:

Senior-Level Salesforce Administrator and Team Leader

Employment Type: Full-Time (onsite 2x a week)

Company Background:

Our organization is a pioneering force in the renewable energy sector, focused on delivering innovative and sustainable energy solutions. We pride ourselves on creating a collaborative and inclusive workplace where every employee contributes significantly to our mission.

Role Summary:

We are in search of a highly experienced and proficient Senior-Level Salesforce Administrator and Team Leader with extensive expertise in the renewable energy field. The successful candidate will possess over a decade of experience in Salesforce administration and management, showcasing a strong ability to optimize and oversee Salesforce systems to enhance business operations and facilitate growth.

Core Responsibilities:

  1. Salesforce Administration:
  • Oversee and enhance the Salesforce platform to align with organizational requirements.
  • Conduct regular system evaluations and prepare for system upgrades.
  • Manage essential administrative tasks including user account management, report generation, dashboards, workflows, and other routine operations.
  • Create and sustain custom reports, dashboards, and processes to ensure ongoing data quality and integrity.
  1. Salesforce Management:
  • Lead a team of Salesforce administrators and developers, offering direction and support.
  • Supervise the creation and implementation of new Salesforce applications and modifications to existing systems.
  • Ensure the Salesforce platform is fully utilized to adapt to the changing needs of the organization.
  • Collaborate with key stakeholders to gather requirements and translate them into effective Salesforce solutions.
  1. Strategic Development:
  • Formulate and execute a strategic plan for Salesforce utilization within the organization.
  • Identify and propose Salesforce-based solutions to enhance operational processes.
  • Align Salesforce initiatives with the overall business objectives and strategies of the company.
  1. User Training and Assistance:
  • Provide continuous user training and support to promote effective use of the Salesforce platform.
  • Develop training resources and conduct workshops to improve user engagement and expertise.
  • Address user inquiries and troubleshoot issues to maintain high user satisfaction levels.
  1. Data Oversight and Security:
  • Ensure data accuracy and security within the Salesforce environment.
  • Implement and uphold data governance policies and procedures.
  • Conduct regular data audits and cleanups to ensure data reliability and accuracy.
  1. Integration and Advancement:
  • Integrate Salesforce with other business systems and third-party applications.
  • Stay updated with Salesforce releases and features, assessing their potential impact on the organization.
  • Continuously seek opportunities to innovate and enhance Salesforce processes and functionalities.

Qualifications:

  • Bachelor's degree in Business, Information Technology, or a related discipline.
  • 10+ years of experience in Salesforce administration and management.
  • Demonstrated experience in the renewable energy sector is highly desirable.
  • Salesforce Administrator certification is mandatory; additional Salesforce certifications (Advanced Administrator, Platform App Builder, etc.) are advantageous.
  • Strong grasp of Salesforce best practices and functionalities.
  • Experience with Salesforce Lightning Experience, Sales Cloud, Service Cloud, and Community Cloud.
  • Exceptional project management skills with a proven track record of successfully leading Salesforce initiatives.
  • Strong analytical and problem-solving capabilities.
  • Outstanding communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Ability to manage multiple priorities in a dynamic environment.
  • Strong commitment to maintaining data integrity and security.