Customer Relations Representative
4 weeks ago
ROLE DESCRIPTION:
As a Customer Relations Manager with the Ryan Platz State Farm Agency, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS:
- Salary plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health Contributions & Incentives
- Valuable career-building experience
Compensation:
$50,000.00 - $65,000.00 per year
We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance.
Our agency has received awards including: President's Club, Legion of Honor, and New Agent Program Qualifier
If you want a career, not a job, then we encourage you to apply
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