Bilingual Retail Customer Service Representative
1 week ago
Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs and provide solutions. They are responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and staying up-to-date with product features and visual standards.
Key responsibilities include:
- Assisting customers in person and over the phone
- Building trust relationships with wholesale and retail customers
- Processing sales transactions accurately
- Maintaining precise work order files and formulas
- Stocking shelves and setting up displays
- Complying with inventory control procedures
Minimum requirements include:
- Being at least 18 years old
- Being legally authorized to work in the country of employment
- Being able to read, write, comprehend, and communicate in English and Spanish
- Being able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally
Preferred qualifications include:
- Having a valid driver's license
- Having at least a high school diploma or GED
- Having at least one year of experience working in a delivery, retail, or customer service position
Sherwin-Williams is an equal employment opportunity employer and welcomes applications from all qualified candidates.
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