Lead Account Manager, Client Services

2 weeks ago


Eugene, Oregon, United States RXO Full time
Accelerate Your Career at RXO

RXO is a leading provider of innovative transportation solutions, revolutionizing the industry with cutting-edge technology and a massive network.

We create more efficient ways for shippers and carriers to transport goods across North America, leveraging our expertise to find solutions for every challenge.

Key Responsibilities:
  • Coordinate with site leadership to provide support for all home delivery services
  • Cultivate positive working relationships with contract carriers and helpers
  • Use route planning software to build efficient delivery routes
  • Handle the dispatch of contract carriers; resolve issues throughout the day as needed
  • Assist the Operations Manager in identifying issues with inventory, deliveries, and customer satisfaction
  • Manage and develop contract carriers' expectations for home delivery
  • Coach and develop dispatch and warehouse personnel to meet and exceed customers' expectations
  • Travel to multiple sites and/or stores to ensure client expectations are met
Requirements:
  • 4 years of logistics experience, including 1 year of inventory control and merchandise reconciliation experience
  • Bachelor's degree or equivalent related work or military experience
  • Experience with Microsoft Office (Excel, Word, PowerPoint, and Outlook) and other business applications
Preferred Qualifications:
  • Bachelor's degree in Logistics or Supply Chain Management, or equivalent related work or military experience
  • 4-7 years of logistics experience
  • 2 years of inventory control and merchandise reconciliation experience

We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.

At RXO, we value diversity, inclusion, and safety, and we're committed to building strong relationships with our customers and partners.

Ready to take your career to the next level? Apply now and join our team of passionate professionals who are dedicated to delivering exceptional results.



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