Guest Experience Ambassador
7 days ago
You will work closely with other departments to ensure that all aspects of the guest experience are met, including room preparation, food and beverage service, and housekeeping. You will also be responsible for maintaining a clean and organized workspace, managing cash and credit transactions, and performing various administrative tasks as needed.
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- Greet and register guests in a friendly and efficient manner;">
- Process room reservations, check-ins, and check-outs accurately and efficiently;">
- Handle guest inquiries and resolve issues promptly and professionally;">
- Manage front desk operations, including answering phone calls, handling mail and messages, and maintaining a clean and organized workspace;">
- Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests.">
Requirements:
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- High school diploma or equivalent required;">
- Experience in a hotel or related field preferred;">
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays;">
- Familiarity with hospitality terminology and basic arithmetic functions;">
- Excellent communication and problem-solving skills;">
- Ability to work well under pressure and multitask effectively;">
- Knowledge of Microsoft Office suite and ability to learn new software quickly.">
Salary Range: $50,000 - $60,000 per year. Salary is negotiable based on experience.
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