Bowling Center Ambassador

7 days ago


Rochester, New York, United States AMF Full time

At AMF, we are seeking a highly motivated and friendly individual to join our team as a Bowling Center Ambassador. This role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional customer service. As a key member of our team, you will be responsible for creating a welcoming atmosphere for our guests, ensuring their needs are met, and exceeding their expectations.

Salary: $15.50 per hour (based on local market conditions)

Job Description

This position involves managing the first impression of our guests, which sets the tone for their entire experience. You will be the face of our bowling center, and your primary responsibilities will include:

  • Welcoming guests and providing a warm and friendly greeting
  • Managing the waitlist and tracking availability
  • Assigning lanes, shoes, and other equipment to guests
  • Preparing for leagues and special events
  • Ringing up sales at the counter and following cash control procedures
  • Notifying mechanics of any pinsetter malfunctions and logging issues
  • Providing basic bowling instruction to guests
  • Operating the POS system, central panel, computers, and PA system

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • A high school diploma or equivalent restaurant/hospitality experience (optional)
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • The ability to meet the minimum age required by state law to serve alcohol

Benefits

We offer a competitive total rewards package, including:

  • Free bowling
  • $1 arcade play
  • 20% off events
  • 50% off food and beverages

Work Environment/Physical Demands

This role requires working in a typical entertainment center environment, where you will walk, bend, and stand for periods of time, and may lift objects with some assistance.



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