Retail Operations Manager

19 hours ago


Norcross, Georgia, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Lead to join our team at Pull-A-Part. As a Retail Lead, you will be responsible for leading our retail team and ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of retail sales associates to achieve sales targets and provide excellent customer service
  • Collaborate with the Retail Sales Manager to develop and implement sales and marketing initiatives
  • Ensure that all retail-related functions are performed in accordance with company policies and procedures
  • Manage the retail team's performance and provide coaching and development opportunities to improve their skills and knowledge
  • Develop and maintain positive relationships with customers, vendors, and other stakeholders
  • Perform general office administration duties, including answering phones, processing paperwork, and balancing cash drawers
Requirements
  • Leadership and supervisory experience in retail
  • Basic knowledge of auto parts and the automotive industry
  • Strong administrative and organizational skills
  • Ability to motivate and lead a team
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
Benefits
  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid holidays and vacation time
  • On-the-job training and development opportunities
About Pull-A-Part

Pull-A-Part is a leading provider of used auto parts and recycling services. We are committed to providing exceptional customer service and support to our customers, and we are seeking a highly motivated and customer-focused Retail Lead to join our team.



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