Retail Operations Manager
19 hours ago
We are seeking a highly motivated and customer-focused Retail Lead to join our team at Pull-A-Part. As a Retail Lead, you will be responsible for leading our retail team and ensuring that our customers receive exceptional service and support.
Key Responsibilities- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Lead and manage a team of retail sales associates to achieve sales targets and provide excellent customer service
- Collaborate with the Retail Sales Manager to develop and implement sales and marketing initiatives
- Ensure that all retail-related functions are performed in accordance with company policies and procedures
- Manage the retail team's performance and provide coaching and development opportunities to improve their skills and knowledge
- Develop and maintain positive relationships with customers, vendors, and other stakeholders
- Perform general office administration duties, including answering phones, processing paperwork, and balancing cash drawers
- Leadership and supervisory experience in retail
- Basic knowledge of auto parts and the automotive industry
- Strong administrative and organizational skills
- Ability to motivate and lead a team
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match
- Paid holidays and vacation time
- On-the-job training and development opportunities
Pull-A-Part is a leading provider of used auto parts and recycling services. We are committed to providing exceptional customer service and support to our customers, and we are seeking a highly motivated and customer-focused Retail Lead to join our team.
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