Plasma Center Operations Leader

2 weeks ago


Nashville, Tennessee, United States CSL Plasma Full time

Employment Type: Full-time

Position Overview:

The Plasma Center Operations Leader is accountable for overseeing the daily activities of the plasma collection facility and its personnel, ensuring optimal efficiency in plasma donation processes.

Key Responsibilities:

  • Supervise daily operations in accordance with established Standard Operating Procedures (SOPs).
  • Provide clear guidance and direction to staff, conducting regular meetings to communicate performance expectations.
  • Collaborate with Group Leaders to streamline donor flow, minimizing wait times during the donation process.
  • Ensure adequate staffing levels to meet the operational demands of the center, monitoring attendance and overtime usage.
  • Conduct investigations into operational errors and propose actionable improvements.
  • Assist management in performance evaluations and provide constructive feedback to team members.
  • Maintain up-to-date training records and assist in the recruitment of operational staff.
  • Promote adherence to company policies and support the development of initiatives aimed at enhancing donor retention.
  • Ensure accurate documentation of donor information in compliance with SOPs.
  • Maintain a clean and efficient working environment, ensuring the availability of necessary supplies.
  • Comply with all health, safety, and environmental regulations, promoting a culture of safety.
  • Maintain confidentiality regarding personnel and donor information.
  • Be prepared to perform additional duties as assigned.

Qualifications:

Education: High school diploma or equivalent required; Bachelor's degree or relevant experience preferred.

Experience: Minimum of 1 year in a supervisory role, with a focus on overseeing team activities.

Working Conditions:

Ability to engage with customers and observe operational procedures. Physical requirements include standing and walking for extended periods, lifting up to 25 pounds, and exposure to various environmental conditions.

Benefits: CSL Plasma offers a comprehensive benefits package, including health care options, life insurance, disability coverage, a 401(k) savings program, and paid time off.

About CSL Plasma: CSL Plasma is a leading organization in the collection of human plasma, dedicated to improving the lives of individuals with rare and serious health conditions. We value diversity and inclusion within our workforce and strive to reflect the communities we serve.

Equal Opportunity Employer: CSL Plasma is committed to equal employment opportunities for all individuals. If you require accommodations during the application process, please reach out for assistance.



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