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Customer Service Representative

2 months ago

West Columbia, South Carolina, United States tripforth Full time
Customer Service Representative

At TripForth, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our guest services team, you will be responsible for providing exceptional customer experiences through phone and email inquiries, updating customer accounts, processing requests, and converting inquiries to confirmed reservations.

Main Responsibilities:

  • Answer customer inquiries and provide information about goods and services
  • Update customer accounts and process requests
  • Convert inquiries to confirmed reservations
  • Investigate customer complaints and resolve issues
  • Data entry and administrative tasks

Requirements:

  • High School Diploma (required)
  • Excellent verbal and written communication skills
  • Detail-oriented and able to work in a fast-paced environment
  • Ability to work flexible hours, including weekends and holidays

What We Offer:

  • Full-time salary and benefits package
  • Opportunity to work with a dynamic and growing company
  • Professional development and growth opportunities

How to Apply:

Please submit your application online through our website. We look forward to hearing from you