Pre-Analytics Team Lead
1 week ago
Cleveland Clinic is seeking a highly skilled Pre-Analytics Team Lead to join our team in In-Office Phlebotomy. As a key member of our laboratory operations team, you will be responsible for leading our phlebotomists and ensuring the highest level of service and quality in our phlebotomy services.
Key Responsibilities- Provide guidance and technical oversight of a work group in phlebotomy services.
- Interact with department supervision and site leadership to maintain staffing, service levels, quality and performance.
- Implement and comply with safety procedures and regulations.
- Comply with department and institute financial targets.
- Facilitate team meetings, ensure proper staffing and workload levels, participate in the hiring process, onboard and train new caregivers, conduct evaluations and corrective actions, and escalate complex problems to a supervisor.
- Investigate and resolve routine operational problems and patient issues.
- Drive local root cause analysis and implementation of improvements and counter measures.
- Lead departmental projects.
- Provide response to local quality concerns and inform critical issues to senior management.
- Drive front line employee engagement and recognition.
- Facilitate development of lead techs.
- Associate's degree and three years of laboratory experience OR a high school diploma/GED and five years of experience.
- Prior leadership experience strongly preferred.
- Prior phlebotomy experience strongly preferred.
Cleveland Clinic offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are committed to providing a work environment that is inclusive, diverse, and supportive of our caregivers' well-being.
Cleveland Clinic is an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities. We are committed to providing a tobacco-free and drug-free environment.
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