Global Solutions Strategist
1 week ago
Nexthink is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise.
Job DescriptionWe are seeking a skilled Engagement Manager to join our team as a Global Solutions Strategist. As an integral part of our services organization, you will be a customer-facing representative of Nexthink, responsible for delivering our solutions and services within a customer environment.
You will lead the engagement implementation team, manage ongoing staff resourcing, produce project documentation, provide advice on solution impact, and identify opportunities to provide incremental value.
Key Responsibilities- Manage the entire services engagement lifecycle, from sales to delivery and billing with no customer disputes.
- Lead the implementation team and manage staff resourcing.
- Produce project documentation, including scoping, statements of work, budgets, risk registers, and status reports.
- Advise on the impact of our solution on a customer's organization and recommend approaches to mitigate delivery risks.
- Identify further opportunities to provide value and collaborate with commercial teams.
To succeed in this role, you will need:
- A 4-year degree in Information Technology, Computer Science, or Computer Engineering, or equivalent experience.
- Certification in the ITIL Methodology.
- Proven experience leading the deployment of complex enterprise solutions in a multi-vendor environment.
- Excellent project management certifications and relevant experience.
- Demonstrable successful delivery of multiple engagements.
- Strong communication skills and ability to influence within diverse organizations.
As a valued member of our team, you can expect:
- A competitive salary, estimated to be between $120,000 and $180,000 per year, depending on location and experience.
- A comprehensive benefits package, including health, dental, vision, life insurance, disability coverage, and accidental death/personal loss coverage.
- Flexible hours and unlimited vacation time, plus 11 company-paid holidays and 3 extra days for volunteering.
- A hybrid work model with structured onboarding to foster connections and team integration.
- Free access to professional training platforms to enhance your skills.
- Up to 16 weeks of paid leave for birthing parents/primary caregivers and 6 weeks for secondary caregivers.
- A 401(k) plan with up to 4% company matching contributions to grow your retirement savings.
- Bonuses for referring successful hires after three months of continuous employment.
We operate as One Team, connecting, collaborating, and innovating to continuously grow. With over 1000 employees across 5 continents, we value diversity, inclusion, and equity. Our Total Rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.
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