Global Solutions Strategist

1 week ago


Étreux, Hauts-de-France, United States Nexthink Full time
Job Overview

Nexthink is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise.

Job Description

We are seeking a skilled Engagement Manager to join our team as a Global Solutions Strategist. As an integral part of our services organization, you will be a customer-facing representative of Nexthink, responsible for delivering our solutions and services within a customer environment.

You will lead the engagement implementation team, manage ongoing staff resourcing, produce project documentation, provide advice on solution impact, and identify opportunities to provide incremental value.

Key Responsibilities
  • Manage the entire services engagement lifecycle, from sales to delivery and billing with no customer disputes.
  • Lead the implementation team and manage staff resourcing.
  • Produce project documentation, including scoping, statements of work, budgets, risk registers, and status reports.
  • Advise on the impact of our solution on a customer's organization and recommend approaches to mitigate delivery risks.
  • Identify further opportunities to provide value and collaborate with commercial teams.
Requirements

To succeed in this role, you will need:

  • A 4-year degree in Information Technology, Computer Science, or Computer Engineering, or equivalent experience.
  • Certification in the ITIL Methodology.
  • Proven experience leading the deployment of complex enterprise solutions in a multi-vendor environment.
  • Excellent project management certifications and relevant experience.
  • Demonstrable successful delivery of multiple engagements.
  • Strong communication skills and ability to influence within diverse organizations.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary, estimated to be between $120,000 and $180,000 per year, depending on location and experience.
  • A comprehensive benefits package, including health, dental, vision, life insurance, disability coverage, and accidental death/personal loss coverage.
  • Flexible hours and unlimited vacation time, plus 11 company-paid holidays and 3 extra days for volunteering.
  • A hybrid work model with structured onboarding to foster connections and team integration.
  • Free access to professional training platforms to enhance your skills.
  • Up to 16 weeks of paid leave for birthing parents/primary caregivers and 6 weeks for secondary caregivers.
  • A 401(k) plan with up to 4% company matching contributions to grow your retirement savings.
  • Bonuses for referring successful hires after three months of continuous employment.
About Nexthink

We operate as One Team, connecting, collaborating, and innovating to continuously grow. With over 1000 employees across 5 continents, we value diversity, inclusion, and equity. Our Total Rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.



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