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Retail Team Leader

2 months ago

Garden City, New York, United States Kurt Geiger Full time
Job Overview

Kurt Geiger | About Us

Kurt Geiger is a vibrant and inclusive brand specializing in footwear and accessories, driven by a culture of kindness. Our mission is to empower our employees to express their individuality, inspired by the dynamic spirit of London. With over fifty years of expertise, our in-house designers create unique and authentic styles from our London headquarters, symbolized by our signature rainbow that reflects our community's diversity and creativity.

Key Responsibilities
  • Deliver exceptional customer service by warmly welcoming and assisting customers, aiming to meet specific supervisory goals.
  • Engage proactively with customers to identify their needs and provide tailored product suggestions.
  • Stay updated on current product offerings, trends, and promotions to relay accurate information to customers.
  • Assist in visual merchandising to enhance the store's aesthetic appeal.
  • Uphold store standards consistently, including maintaining the back of house.
  • Serve as a brand ambassador, exemplifying high personal presentation standards.
  • Ensure accurate pricing and product information through proper tagging of merchandise.
  • Efficiently process transactions using the point of sale system, managing various payment methods.
  • Train team members on effective customer service techniques.
  • Oversee store opening and closing procedures, including cash register setup.
  • Set daily objectives and agendas in the absence of the manager.
  • Mentor and develop sales associates, assisting them in achieving their sales targets.
  • Support inventory management and organization of the stockroom.
  • Replenish merchandise on the sales floor as needed.
  • Communicate daily operational needs with the management team.
  • Supervise team members and coordinate break schedules.
  • Report daily activities and outcomes to the management team.
Qualifications
  • Highly motivated individual.
  • Excellent communication skills.
  • Ability to stand for extended periods and perform repetitive tasks.
  • Capability to lift items exceeding 50 pounds.
  • Comfortable using ladders and stepping stools.
  • Willingness to work flexible hours, including weekends and evenings.
  • Eligibility to work in the US.
  • Proficient in English, both written and spoken.
Benefits

At Kurt Geiger, we thrive in a fast-paced environment that values progress and innovation. We recognize hard work with new opportunities and celebrate kindness in all our endeavors.

  • Employee discount.
  • Opportunities for career development.
  • Regular training sessions.
  • Complimentary footwear each season.
About Our Stores

Since opening our first store on London Bond Street in 1963, Kurt Geiger has gained global recognition, operating over 70 standalone stores in the UK and collaborating with renowned department stores worldwide.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Salary - $18.00 per hour