Benefits Coordinator
3 weeks ago
We are seeking a highly skilled Benefits Coordinator to join our team at Benefit Communication Insourcing. As a key member of our team, you will be responsible for providing exceptional benefit services to our clients, including employee communication, benefit administration, and client support.
Key Responsibilities- Represent BCInsourcing as an ambassador to our clients, cultivating effective business relationships and maintaining rapport with all stakeholders.
- Serve as a liaison between our clients' Human Resources department, employees, BCInsourcing, and benefit carriers.
- Develop a detailed understanding of all employer-sponsored benefit plans and make client recommendations.
- Provide a variety of benefit services, including administration and support of qualifying life events, status changes, dependent verification, billing, leaves of absence, benefit enrollments, and applications.
- Investigate and self-resolve benefit-related concerns, including enrollment, deduction, billing, and claim issues.
- Respond to employee and carrier inquiries in a timely and accurate manner.
- Accurately track employee services and client support in appropriate systems.
- High School Diploma/GED equivalent and/or related work experience equivalency.
- 1-2 years of Human Resource experience, including benefits.
- Proven experience operating in Microsoft Excel, including sorting, filtering, pivot tables, and creating formulas.
- Proven professional user experience operating in a HRIS payroll/benefit system or Client Relationship Management (CRM) system.
- Professional experience demonstrating client service skills while multi-tasking and working with strict deadlines.
- Demonstrate self-driven outcomes with little supervision.
- Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance.
- Working knowledge administering leave of absence, retirement, health and wellness, and/or financial wellness.
- Paid Training And Professional Development.
- Company Provided Equipment.
- Medical with HSA; Wellness Program/Gym Reimbursement.
- Dental and Vision Plans.
- Additional Voluntary Benefits.
- 100% Employer-Paid Benefits, including STD, LTD, and Term Life & AD&D.
- 401k Plan with Company Match.
- Pet Insurance.
- Immediate Paid Time Off Accrual.
- Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays.
- Paid Volunteer Day.
- Employee Referral Bonus Program.
Starting Hourly Range for This Position ranges between $24.03/hr.
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