Office Representative

1 day ago


Highland, Illinois, United States State Farm Insurance Full time
Job Summary: We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues. You will also process insurance policy changes and updates, handle incoming and outgoing phone calls, and maintain accurate and organized customer files. Additionally, you will prepare and process insurance quotes and applications, collaborate with team members to achieve office goals, and promote and cross sell insurance products and services.

Key Responsibilities:

* Assist customers with their insurance needs
* Provide exceptional customer service by answering inquiries and resolving issues
* Process insurance policy changes and updates
* Handle incoming and outgoing phone calls
* Maintain accurate and organized customer files
* Prepare and process insurance quotes and applications
* Collaborate with team members to achieve office goals
* Promote and cross sell insurance products and services
* Handle policy renewals and cancellations
* Assist with claims processing and follow up

Requirements:

* High school diploma or equivalent
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Basic computer skills
* Ability to maintain confidentiality and handle sensitive information

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.

State Farm Insurance is an equal opportunity employer and welcomes applications from diverse candidates.

Language: English

Job Type: Full-time

Location: [Insert Location]

Job Category: Insurance

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