Patient Support Center Representative

4 weeks ago


Signal Hill, California, United States UnitedHealth Group Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

As a Patient Support Center Representative, you will be responsible for answering incoming phone calls from healthcare providers and identifying the type of assistance they need.

You will focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide an appropriate response to the caller.

You will deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff.

You will also complete the documentation necessary to track provider issues and facilitate the reporting of overall trends.

Required qualifications include a high school diploma or equivalent, 6+ months of experience in a customer service or healthcare-related environment, and the ability to work any shift during our normal business hours.

Preferred qualifications include 1+ years of experience in a related environment.

Telecommuting requirements include residing within commutable distance of our office, having a dedicated work area established that is separated from other living areas and provides information privacy, and having a UnitedHealth Group-approved high-speed internet connection.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



  • Signal Hill, California, United States Long Beach Memorial Medical Center Full time

    Long Beach Memorial Medical Center is seeking a skilled CT Technologist to join their team. As a CT Technologist, you will be responsible for operating computed tomography scanners to produce high-quality images of the body's internal structures. This is a great opportunity to work with a talented team of healthcare professionals and contribute to the...


  • Signal Hill, California, United States Sevita Full time

    Family Centered Clinician Job DescriptionSevita is seeking a skilled Family Centered Clinician to join our team. As a Family Centered Clinician, you will work with individuals and families to establish a service or treatment plan based on assessment of needs and develop practical suggestions for change.Key Responsibilities:Conduct assessments in the areas of...


  • Signal Hill, California, United States VM Long Beach Full time

    Job OverviewVM Long Beach is seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our sales and customer service team. The ideal candidate will be responsible for cultivating existing relationships with clients, planning and running presentations to drive sales and grow brand awareness, and providing exceptional...


  • Signal Hill, California, United States Sevita Full time

    Job Summary:As a Family Centered Clinician - Wraparound Therapist, you will be responsible for establishing service or treatment plans for individuals served based on assessment of needs and developing practical suggestions for change. You will conduct assessments in the areas of mental status, personality, behavioral response patterns, relationships, and...


  • Signal Hill, California, United States Wells Fargo Full time

    About This RoleWells Fargo is seeking a talented individual to join our Consumer, Small & Business Banking division as a Teller. As a key member of our National Branch Network, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Process customer transactions and provide digital solutions to...


  • Signal Hill, California, United States Dungarvin Full time

    Job Title: Direct Support ProfessionalAt Dungarvin, we're seeking dedicated caregivers to provide direct care support to individuals with developmental disabilities in our day programs. As a Direct Support Professional, you'll have the opportunity to create a lasting positive impact on people's lives and enjoy coaching, mentoring, and encouraging others to...


  • Signal Hill, California, United States Southern California Permanente Medical Group Physician Careers Full time

    About SCPMGThe Southern California Permanente Medical Group (SCPMG) is a physician-led, not-for-profit medical group that provides high-quality, patient-centered care to the communities we serve. Our comprehensive benefits and longevity-based compensation package enable physicians to focus on what they do best – provide exceptional care to their...


  • Signal Hill, California, United States Xylem Full time

    Xylem is a leading water technology company with 23,000 employees operating in over 150 countries. As a Business Development Manager - Medical, you will be at the forefront of addressing the world's most critical water challenges.Key Responsibilities:Owns or co-owns a revenue target.Interface with customers, Sales/Operations, COE resources.Assist with...


  • Signal Hill, California, United States Xylem Full time

    Xylem is at the forefront of addressing the world's most critical water challenges. As a leading water technology company, we invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.Key Responsibilities:Owns or co-owns a revenue target.Executes sales strategies, supports...


  • Signal Hill, California, United States Princess Dental Staffing Full time

    At Princess Dental Staffing, we're seeking a skilled Dental Care Professional to join our dynamic team. As a key member of our dental practice, you'll play a vital role in delivering exceptional patient care and contributing to our positive, supportive work environment.Why Work with Us? We're committed to providing a fun and collaborative work environment...


  • Signal Hill, California, United States PI Los Angeles Full time

    Job Title: Business Management TraineeJob Summary:We are seeking a highly motivated and ambitious Business Management Trainee to join our team at PI Los Angeles. As a Business Management Trainee, you will assist our campaign managers in facilitating marketing collateral for our clients and partnerships. Your main priority will be to create ongoing business...

  • Pet Care Specialist

    1 month ago


    Signal Hill, California, United States Petco Full time

    About PetcoPetco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and our partners. We're passionate about creating a positive impact on the world, one pet at a time.Job SummaryWe're seeking a highly motivated and customer-focused Pet Care Specialist to join our team. As a key member of our sales team, you'll be...


  • Signal Hill, California, United States Praxair Full time

    Customer Solutions Supervisor Job DescriptionLinde Gas & Equipment Inc. is seeking a Customer Solutions Supervisor to lead our Customer Excellence Center (CEC) team. The ideal candidate will have a strong background in customer service and experience in supervising a team.Key Responsibilities:Monitor and analyze daily reports to ensure the CEC is meeting...


  • Signal Hill, California, United States Praxair, Inc - a Linde Company Full time

    Customer Solutions SupervisorThe Customer Solutions Supervisor role is responsible for overseeing the day-to-day activities of the Customer Excellence Center (CEC) in a customer service environment. The objective is to create an outstanding customer experience by performing and monitoring various processes and activities.The Customer Solutions Supervisor...


  • Morgan Hill, California, United States Macom Technology Solutions Holdings, Inc. Full time

    Job Title: Factory IT Support AdministratorCompany Overview:MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001...


  • Signal Hill, California, United States TotalMed Allied Full time

    TotalMed Allied seeks a travel Cath Lab Technologist for a position in California.Key Responsibilities:Specialize in Cath Lab procedures.Collaborate with healthcare professionals to ensure quality patient care.Operate medical equipment and perform technical tasks.Benefits of Working with TotalMed Allied:Top-paying contracts available nationwide.Long or...


  • Signal Hill, California, United States Banfield Full time

    Role OverviewWe are seeking a skilled Registered Veterinary Technician to join our team at Banfield. As a Registered Veterinary Technician, you will play a vital role in providing high-quality care to our furry, feathered, and scaled patients.Key ResponsibilitiesProvide exceptional preventive care to pets, ensuring their health and well-being.Build strong...


  • Morgan Hill, California, United States Victory Honda of Morgan Hill Full time

    Job Summary We are seeking a highly motivated and organized Business Development Representative to join our team at Victory Automotive Group Inc. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will be responsible for building relationships with customers, managing sales and service inquiries, and providing...


  • Pleasant Hill, California, United States YMCA Full time

    We are seeking a dynamic and customer-focused individual to join our fitness branch membership team. Our fitness centers are community hubs where people of all ages and abilities can find group classes, swimming, fitness coaching, and new equipment. As a key member of our team, you will support and respond to member needs, promote membership and programs,...


  • Morgan Hill, California, United States Shoe Palace Full time

    Customer Service RepresentativeAt Shoe Palace, we're seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key...