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Relief Customer Service Representative

2 months ago

Bismarck, North Dakota, United States Aramark Uniform Services Full time

Job Summary

Ameripride is seeking a Relief Customer Service Representative to join our team. As a Relief Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, while also meeting and exceeding individual sales growth goals.

Key Responsibilities

  • Safely operate a company step van to provide products and service to clients
  • Verify daily preventative maintenance of vehicle and maintain proper operator documentation
  • Manage daily route independently to ensure accurate and timely delivery of product
  • Load/unload product per company policies, procedures, and guidelines
  • Review invoices daily for complete and accurate information and make corrections as needed
  • Meet sales goals and promote overall route growth to enhance profitability
  • Develop leads/prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts
  • Assist the sales organization with the procurement of additional new business
  • Understand services, policies, and pricing methods and clearly explain the same to the customer
  • Monitor customer feedback and handle customer issues in a prompt and courteous manner

Requirements

  • Must be a minimum of 21 years of age
  • Have a valid driver's license
  • Excellent driving record
  • Customer service experience with a wide variety of consistent customer contact
  • Strong math and basic computer skills
  • Demonstrated experience selling services/products and generating new business preferred
  • Excellent customer service and verbal communication skills required
  • Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns

Working Environment/Safety Requirements

  • Physical Requirements: Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance
  • Must be able to occasionally lift and maneuver 50+ lbs.
  • Requires bending, squatting, climbing, and reaching
  • Working Conditions: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location

Education

High school degree or equivalent

License Requirements/Certifications

Valid Driver's License