Customer Service Representative
3 weeks ago
Job Summary:
As a Customer Service Representative at Gate City Bank, you will play a vital role in delivering exceptional customer service and support. You will be responsible for conducting basic transactions accurately and efficiently, maintaining accountability for the cash drawer, and addressing fundamental customer inquiries.
Key Responsibilities:
• Conduct basic transactions accurately and efficiently, covering Deposits, Withdrawals, and Loan Payments/Payoffs
• Maintain accountability for the cash drawer, including balancing currency, coin, and checks
• Demonstrate an eye for detail, ensuring a high degree of accuracy in processing transactions
• Address fundamental customer inquiries both in-person and over the phone
• Create a welcoming environment by promptly greeting customers and providing a standout customer service experience
Requirements:
• High school diploma or equivalent
• Prior customer service experience, cash handling experience, and/or sales experience preferred
• Effective communication
• Ability to build strong relationships and collaborate with a team
About Us:
At Gate City Bank, our dedication lies in investing in exceptional individuals. We're on the lookout for motivated, compassionate, and creative team members who share our commitment to excellence and customer satisfaction.
Compensation and Benefits:
• Starting at $17.50/hr
• Saturday differential pay (+$5/hr)
• Career progression opportunities for ALL team members
• Learn more about our outstanding benefits here.
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