Licensed Insurance Customer Service Representative

2 days ago


Quincy, Illinois, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.

Responsibilities:
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a high level of productivity and work ethic, with a total commitment to success each day.
What We Offer:
  • Competitive base pay plus commission
  • Paid Time Off for vacation
  • Life Insurance
  • Retirement Plan
  • Valuable experience and growth opportunities
Requirements:
  • Active Property & Casualty license (required)
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and multi-task
  • Self-motivated and detail-oriented individual
  • Ability to learn computer functions and provide timely activity reports


This is an exciting opportunity to join a dynamic team and contribute to the success of our State Farm Agent office. If you are a motivated and customer-focused professional looking for a rewarding career, please submit your resume for consideration.

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