Customer Service Representative

2 days ago


Quincy, Illinois, United States Bill Terlisner - State Farm Agency Full time
Job Overview

As a valued member of the Bill Terlisner - State Farm Agency team, we are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. This role is ideal for a professional who is passionate about delivering exceptional customer experiences and is eager to grow their career in the insurance industry.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing personalized service and support to meet their insurance needs.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Utilize a customer-centric approach to educate customers about insurance options and provide recommendations to meet their unique needs.
  • Work collaboratively with the agency team to achieve sales and customer service goals.
Requirements
  • Active Property and Casualty license
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong organizational and time management skills
  • Ability to learn and utilize agency software and systems
What We Offer
  • Competitive base pay and commission structure
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Professional development and training opportunities


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