Hardware Maintenance Specialist
6 days ago
VFXnow, a leading provider of Hardware as a Service and solutions to the Media & Entertainment industry, is seeking an experienced IT Technician to join their team. This role will be responsible for maintaining the hardware pipeline, from inventory to order management and preparing/testing gear for deployment in a fast-paced environment.
About Us
VFXnow provides top-tier hardware, knowledge, and a satisfying experience for all customers who need high-performance computers, storage, or network capabilities for their next short or long-term project. With a diverse range of clients, including major studios, music festivals, schools, and more, VFXnow is a driving force to make hardware demands simple.
Salary InformationThe annual salary for this role is estimated to be between $55,000 and $70,000, based on industry standards and market conditions.
Key Responsibilities- Maintain and assemble/image hardware for activated orders in the sales pipeline.
- Organize, maintain, and manage inventory and rental management software with accurate and real-time adjustments.
- Field troubleshooting calls or support customers with presented issues and ability to determine solutions with or without the team's assistance.
- Manage shipping/receiving with the logistics team for inbound/outbound gear.
- Support the accounting team by providing billables from the rental system or other accounting needs.
- 3+ years of experience working within the Media & Entertainment industry, rental company, or otherwise in roles with IT support/engineering responsibilities.
- Excellent communication skills in both written and verbal form both internally and externally with a commitment to high customer standards.
- Base to high level understanding of creative software such as Adobe Creative suite, Maxon suite, Autodesk suite, Unreal, Blender, Nuke, Houdini are a plus.
VFXnow offers a competitive compensation package, including health benefits and 401k plan. The company values work-life balance and has a liberal vacation and personal time policy.
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