Director of Operations and Client Relations

5 days ago


Rogers, Arkansas, United States Acosta Full time

About the Role

We are seeking an experienced Director of Operations and Client Relations to join our team at Acosta. In this critical role, you will be responsible for developing and executing strategies to maximize profitability in the fresh foods operations of prepared foods and bakery categories.

Key Responsibilities

  • Partner with clients and customers to drive business growth and expansion
  • Manage customer and client relationships to ensure long-term success
  • Develop and implement strategies to address defined opportunities and challenges
  • Coordinate customer needs with the Director of Fresh Foods and collaborate with the team to achieve objectives
  • Create category plans to address client priorities, opportunities, and expectations
  • Establish budgetary guidelines for the team and ensure targets are met
  • Review and approve program manuals and merchandising tools prior to deployment
  • Identify and communicate improvement opportunities to enhance customer and client satisfaction

Qualifications and Requirements

  • 7+ years of experience in retail operations, preferably in fresh foods
  • 5+ years of supervisory experience, with a strong track record of success
  • Bachelor's degree or equivalent work experience
  • Excellent interpersonal and communication skills
  • Strong cognitive skills, including problem analysis, decision-making, and financial analysis
  • Valid driver's license and willingness to travel up to 40%

Compensation Package

The estimated salary range for this position is $85,000 - $110,000 per year, depending on qualifications and location. We offer a competitive benefits package, including health insurance, retirement savings, and paid time off.



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