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Executive Director of Operations

1 month ago

Miami, United States The Military Veteran Full time
Job Title: Executive Director of Operations

At The Military Veteran, we are seeking an experienced Executive Director of Operations to lead our laundry facility processing cloth products. As a key member of our team, you will be responsible for directing and developing all quality initiatives and aspects related to customer relations, service management, production, and administration.

Key Responsibilities:
  • Deliver strong operational performance by ensuring compliance with our organization and regulatory agency standards and programs.
  • Translate corporate strategy into front-line operational tactics.
  • Ensure a positive, safe environment by driving compliance in infection prevention and food safety, employee safety, OSHA, Joint Commission, regulatory standards, and financial, workplace, and legal requirements.
  • Provide overall long-term planning, direction, and control to assigned accounts within a defined district to achieve pillar goals and key business outcomes.
  • Lead recruitment and development of team, ensuring high performance, talent succession planning, and employee engagement.
  • Establish and maintain effective customer rapport and maintains mutually beneficial business relationships with clients.
  • Identify opportunities to implement new products and services which support sales growth and client retention, and independently conducts client negotiations and renegotiates unit contracts.
  • Interface with client C-suite and regional management and their staffs.
  • Determine plan that optimizes financial performance and productivity by conducting operational audits.
Requirements:
  • Minimum of 5 years' post-military progressive leadership experience managing a complex business with financial and operational responsibility for that business, multi-site or multi-departmental.
  • Bachelor's Degree or equivalent experience.
  • Requires previous managerial experience in food services in a hospital healthcare environment.
  • Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
  • Strong financial acumen required in order to discuss financial planning, objectives, and results.
  • Exceptional organizational and time management skills with a proven track record of growing accounts.
  • Must be able to relate professionally and positively to physicians, clinical staff, and healthcare facility executives with excellent communication, interpersonal, presentation, and management skills.
  • Contract-managed service experience is highly desirable.
Company Values:
  • Be Respectful: Value all we come in contact with.
  • Be Remarkable: Create a positive moment with every interaction.
  • Be Safe: Keep ourselves and those around us safe.
  • Be Honest: Be guided by truthfulness in all we do.
Compensation:
  • Low $200Ks OTE.
  • Equity.
  • Industry-leading benefits package.
Benefits:
  • Competitive pay.
  • Medical, Dental, Vision.
  • Pet, Legal, and Hospital Indemnity Insurance.
  • 401k (match).
  • Paid Time Off Package.
  • Great company culture.
  • Collaborative team environment.