Shift Manager

2 days ago


Buena Park, California, United States C and R Restaurant Group Full time
Job Title: Shift Lead

Are you a motivated and organized individual looking for a challenging role in a fast-paced environment? We are seeking a Shift Lead to join our team at C and R Restaurant Group.

Job Summary:

The Shift Lead will be responsible for supporting the Restaurant General Manager (RGM) by running great shifts in a self-sufficient manner. This includes taking ownership and responsibility to solve problems, seeking help from others when necessary, and providing guidance to team members.

Key Responsibilities:
  • Ensure consistent customer satisfaction by executing the MIC Success Routine and completing responsibilities under People, Customers, and Service.
  • Ensure team members complete their Shift Excellence tasks for their assigned positions.
  • Maintain a clean and organized store environment, including ensuring employees present a neat and clean appearance and wear company uniform.
  • Demonstrate a customer-centric approach by personally ensuring customer needs are the highest priority.
  • Ensure food safety, quality, and accuracy of orders.
  • Resolve customer complaints quickly while maintaining positive customer relations.
  • Work with urgency and collaborate with management and fellow employees to achieve store goals.
  • Develop and maintain a positive and enthusiastic attitude with coworkers.
Requirements:
  • Must be at least 18 years old.
  • Must pass background check criteria.
  • Must have reliable transportation.
  • Able to perform basic business math and stock shelves and coolers.
  • Able to oversee and manage subordinate employees and provide direction.
  • Able to sweep and mop floors, dust shelves, and lift and carry out trash containers.
  • Able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.

This is a dynamic role that requires flexibility and a willingness to adapt to changing circumstances. If you are a motivated and organized individual looking for a challenging role in a fast-paced environment, we encourage you to apply.


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