Assistant Manager

4 weeks ago


Buena Park, California, United States Wingstop Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Wingstop. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide responsive, friendly, and courteous service to all guests, ensuring a positive dining experience.
  • Sales and Service: Assist the crew with preparing and packaging all orders according to Wingstop standards, ensuring accuracy and presentation.
  • Cash Handling and Reconciliation: Oversee cash and credit transactions, adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced.
  • Employee Development: Make employee assessments, assigning one-on-one counseling reports with the store manager for review, and holding crew accountable for cleaning and maintaining company property.
  • Shift Leadership: Supervise shift leads, ensuring they adhere to company and labor policies, and oversee daily and weekly inventory, chicken counts, and waste management.
Requirements
  • Leadership and Management: Proven ability to lead and manage a team, with a focus on customer satisfaction and sales growth.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, and management.
  • Problem-Solving and Adaptability: Strong problem-solving skills, with the ability to adapt to changing situations and priorities.
  • Knowledge of Restaurant Operations: In-depth knowledge of restaurant operations, including cash handling, inventory management, and customer service.
What We Offer

As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on delivering exceptional customer service and driving sales growth. We offer competitive compensation and benefits, as well as opportunities for professional development and advancement.



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